Supply Chain Business Unit Representative

Requisition ID: 19524

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

- Pension Plan (at no cost to the employee)

- 401(k) plan with employer matching

- Available your first day: Medical, vision, dental, and life insurance

- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

- Parental leave (up to 4 weeks) and adoption assistance

- Wellness programs (including access to a recreation and fitness facility)

- Short and long-term disability plans

- Tuition assistance for both undergraduate and graduate programs

- 10 Employee Resource Groups for career development, community service, and networking

Summary

A Supply Chain Business Partner (SCBP) acts as a strategic liaison between the Supply Chain & Flight Services (SCF) functions and internal/external business partners. The role ensures alignment between Supply Chain & Flight Services capabilities and business objectives, driving value through collaboration, innovation, and continuous improvement. The SCBP develops a deep understanding of supply chain strategy, business processes like procure to pay and requisition to delivery, and technology requirements to support prioritization of initiatives, risk assessment, and opportunity identification. The SCBP ensures SCF services, strategies, and capabilities align with business priorities by integrating them into strategic roadmaps, governance, and service delivery. The role collaborates with technology teams to define functional requirements, prioritize enhancements, improve processes, and communicate change impacts effectively. By fostering strong relationships and promoting a customer-centric culture, the SCBP builds trusted partnerships with Supply Chain and Flight Services stakeholders. As a strategic advisor, the SCBP supports senior leadership in prioritizing initiatives, developing business cases, and recommending solutions aligned with enterprise goals.

What You'll Do

- Strategic Alignment & Business Partnership

- Develop a deep understanding of business goals, objectives, capabilities, and strategic priorities to ensure services align with business needs.

- Function as a trusted liaison between business units and Supply Chain, fostering strong partnerships and promoting collaboration.

- Represents the business in enterprise roadmaps and strategic reprioritization decisions.

- Partners with client leaders to identify, shape, and prioritize initiatives that deliver strategic value.

- Cross-Functional Collaboration

- Build cross-functional relationships to drive meaningful results and convergence of value.

- Collaborates with IT BRM and Technology support teams to define business requirements, support the development of future roadmaps, and evaluate emerging capabilities.

- Ensure ongoing communication between business units and centralized Supply Chain & Flight Services leadership on enterprise initiatives.

- Represent SCF as a Subject Matter Expert.

- Serve as a governance and project intake partner to SCF leaders, ensuring continuous alignment on priorities and initiatives.

- Demand & Service Management

- Prioritize and manage demand requests for Supply Chain services in alignment with business priorities.

- Translate business needs and capabilities into actionable requirements.

- Focus on ensuring services contribute to tangible business value and meet intended outcomes.

- Maintain an understanding of project status through completion

- Performance Measurement & Continuous Improvement

- Define and track KPIs and SLAs to measure service effectiveness and quality.

- Collect and incorporate business feedback to address service performance issues.

- Work with IT to implement improvements and optimize processes for greater efficiency.

- Accountable for managing and reporting on post-implementation measurements of success.

- Stakeholder Engagement & Communication

- Provide regular communication with stakeholders to manage concerns, align expectations, and deliver solutions.

- Establish feedback mechanisms to assess stakeholder satisfaction with services, solutions, and communication.

- Deliver high levels of customer service and responsiveness across business projects.

- Supply Chain & Flight Services - Specific Responsibilities

- Collaborate closely with Procurement, Logistics, Hauling, Flight Services, Materials Management, Supplier Management, Supplier Diversity, and Investment Recovery to capture requirements and provide recommendations based on current and future departmental needs.

- Maintain understanding of SRP and Supply Chain policies, procedures, and standards.

- Oversee additional projects, duties, and responsibilities as assigned.

What It Takes To Succeed

- Ability to build strong relationships and demonstrate excellent interpersonal, written, verbal, and presentation skills.

- Strong organizational and time management skills, including the ability to prioritize tasks, coordinate efforts, and oversee resource delivery.

- Demonstrates excellence in verbal and written communication, with a strong emphasis on delivering impactful presentations to diverse audiences, fostering clarity, engagement, and alignment across stakeholders.

- Ability to understand complex technical concepts and detailed business processes.

- Strong active listening and collaboration skills.

- Ability to break down complex problems and identify effective solutions.

- Critical thinking skills to evaluate information validity and make reasoned judgments.

- Pattern recognition skills to identify trends and insights from data or processes, enabling informed recommendations.

- Exceptional analytical skills and attention to detail.

- Project management experience, including leading initiatives, products, services, or stakeholder interactions (preferred).

- Strong understanding of Supply Chain & Flight Services functions.

- Ability to navigate ambiguity and unclear requests with adaptability and sound critical thinking.

- Proficiency in data analysis and reporting tools

- Knowledge of systems and work management tools such as Maximo, SAP, Aravo & Ariba (preferred).

Experience

A minimum of 10 years of related experience is required (if no degree, 14 years of relevant experience or an equivalent combination of education and related experience totaling 14 years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Testing and Certifications

Preferred certifications:

- Certified Professional of Supply Management (CPSM)

- Certified Supply Chain Professional (CSCP)

- SCPro Certification (CSCMP)

- Project Management Professional Certification (PMP)

- Business Relationship Management Professional (BRMP®)

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.