Director of Supply Chain Business Office

# Director of Supply Chain Business Office

Location:

JACKSON, MI, US

Company: Consumers Energy

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Responsibilities

The Director of the Supply Chain Business Office is responsible for driving operational excellence, standardization, and strategic enhancements across the supply chain organization to improve quality, delivery, cost, and resiliency outcomes. This role oversees governance, controls, process design, standards, learning and capability development, and supply chain risk management. The Director works closely with supply chain leadership, operations, compliance, and other corporate cross-functional partners to ensure the supply chain organization operates efficiently, complies with regulations, mitigates risk, and continues to develop the capabilities needed for a future-ready workforce in the utilities and energy sector.

Essential Duties and Responsibilities

- Identify and monitor supply chain risks related to supplier performance, geopolitical factors, and operational disruptions, while developing mitigation strategies and continuity plans. Collaborate with internal teams and suppliers to enhance resilience and ensure sustained supply chain stability.

- Design and implement a comprehensive supply chain learning roadmap that builds technical, leadership, and certification capabilities across key domains such as sourcing, logistics, and sustainability. Lead talent development initiatives and foster a culture of continuous improvement and innovation through structured programs and knowledge sharing.

- Define and maintain standardized supply chain processes aligned with best practices and regulatory requirements, partnering cross-functionally to identify and implement continuous improvement opportunities. Lead change management and stakeholder engagement efforts to sustain improvements and drive operational excellence using Lean and Six Sigma methodologies.

- Establish and oversee supply chain governance frameworks and internal controls to ensure compliance, accountability, and performance alignment with corporate and regulatory standards. Lead reviews and audits while tracking KPIs to measure effectiveness, cost savings, and operational efficiency.

- May perform other duties as assigned.

Knowledge, Skills and Abilities

- Demonstrated expertise in governance, compliance, and process improvement.

- Strong analytical abilities and proficiency in measuring supply chain performance.

- Proven track record in cost reduction, productivity improvement, and service enhancement initiatives.

- Extensive knowledge of end-to-end supply chain processes and ERP systems.

- Excellent leadership, communication, and change management skills.

Education and Experience

- Bachelor's degree in supply chain, business administration, engineering or related field with a minimum of ten years of experience within utilities, energy or other highly regulated industries.

- (OR) Associate’s degree in supply chain, business administration, engineering or related field with a minimum of ten years of experience within utilities, energy or other highly regulated industries.

- (OR) High school diploma with a minimum of fourteen (14) years of experience within utilities, energy or other highly regulated industries.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

- Competitive compensation packages

- Medical, Dental and Vision

- 401k with company match

- Paid parental leave

- Up to 13 paid Holidays

- Paid time off

- Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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Job Segment: Supply Chain, Logistics, Sustainability, Supply, Lean Six Sigma, Operations, Energy, Management