Now Hiring: Summer Customer Experience Representative
May 15 – August 15 | 🕒 Full-Time, Temporary
In-Office – St. Louis, MO
Dispatch Division | Vogel Heating & Cooling
Pay: $15 – $24/hour (based on experience)
Make Every Call a Great Experience This Summer
At Vogel Heating & Cooling, our Customer Experience Representatives are the voice of calm, confidence, and care for homeowners across St. Louis. Whether it’s a broken A/C on a 95-degree day or a routine maintenance call, your voice sets the tone for how customers feel about their entire service experience.
We’re hiring a Seasonal Customer Experience Rep to support our Dispatch Division from May 15 to August 15—a perfect fit for teachers, hospitality pros, or anyone seeking rewarding, fast-paced summer work in a professional, people-first environment.
Your Impact:
•Be the first voice customers hear—friendly, helpful, and solutions-focused
•Deliver excellent phone-based service with empathy and efficiency
•Schedule service appointments and updates with clarity and professionalism
•Help coordinate real-time updates between dispatchers, technicians, and clients
•Ensure no customer is left in the dark—follow up, check in, and reassure with confidence
You Might Be a Great Fit If You:
•Have experience creating excellent guest or customer experiences by phone
•Can handle high call volumes without losing your cool or your smile
•Multitask like a pro—think headset, keyboard, and empathy all at once
•Take pride in your tone, timing, and ability to turn a stressful call into a great experience
•Have a background in hospitality, education, call centers, retail, or dispatch
What We Offer:
•Competitive hourly pay: $15 to $24/hour based on experience
•Monday–Friday full-time schedule with occasional Saturdays
•Training provided in industry-specific systems and communication tools
•A supportive, family-owned environment that values teamwork and service
•Hands-on experience in a high-demand industry
Spend Your Summer Making Every Call Count.