ABOUT THE ROLE:
We are seeking a Customer Care Representative to join our growing team! If you pride yourself on your positive attitude and friendliness, and are someone who loves to talk on the phone all day this role is for you.
ABOUT THE COMPANY:
Virginia Foundation Solutions is the top Foundation Repair Contractor serving Hampton Roads, NE North Carolina, and Richmond areas. We specialize in foundation repair, crawlspace and structural repair, and water management systems. We are a veteran owned company offering major career growth, fantastic benefits, and a fun yet challenging work environment. We have big goals, but are a tight-knit group of coworkers that loves to take care of our customers so everyone feels like part of the VFS Family.
JOB RESPONSIBILITIES INCLUDE:
•Receiving incoming calls
•Transferring calls to co-workers
•Managing digital calendars with accuracy
•Confirming appointments and project dates
•Preparing packages to mail to customers
•Other general office duties
WHAT YOU CAN EXPECT
•Full-time employment (Monday-Thursday: 8 am - 5 pm, Friday: 8 am - 3 pm)
•Incentives and bonus opportunities
•Fun events throughout the year
•Down-to-earth office environment with a casual dress code
•Complimentary snack bar and frequent company-paid meals
•Full benefits package (Health, Dental, Vision, 401k Match, Profit Sharing)
•Paid Holidays and Earned Time Off
WHAT WE EXPECT
•Reliability & Punctuality
•Commitment to our company core values: Integrity, Hard Work, Positive Attitude, and Clear Communication
•Proficiency in (or ability to learn) Microsoft Office, Outlook, and skilled with computers
•Excellent written and verbal communication skills
•No experience necessary – just a willingness to learn and be trained!
Visit www.vfsworks.com to learn more about our company.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
Shift:
Application Question(s):
•Do you live in Virginia Beach, or within a commutable distance to our office location?
•Please tell us a little bit about yourself and why you'd be a good fit for this role and our company.
Work Location: In person