Customer Care Representative

About Woodside Homes:

Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one of America's top 30 homebuilders, we are committed to providing the knowledge, experience and processes that encourage our customers to realize their ideal lifestyle.

Now, Woodside has found its own place to call home as part of Sekisui House, a 50-year-old global company that has built more than 2.3 million homes, sharply focused on creating comfortable spaces as a part of ecologically sound communities. Sekisui House's financial and internal strength will help us introduce energy saving technologies and environmental standards that are new to the United States, along with the superior level of service that home buyers have come to expect from Woodside Homes.

To you, our customers, our promise remains unchanged: every decision we make when designing, building and delivering your home is thoughtful and smart… Better By Design.

Our Values:

· We have a Passion for our customers.

· We conduct our business with Integrity.

· Our environment is one of Teamwork and Trust.

· We pursue Excellence in everything we do.

· Being Good Stewards, we create value for our stakeholders through profits and growth.

THE ROLE

Job Overview:

Responsibilities are to be accountable for the overall implementation of the Customer Care Experience with the Woodside Customer. Ensure timely response to all warranty concerns and have a passion for excelling in customer satisfaction. Passion for delivering service levels above customer expectations is a must.

Responsibilities (Including but not limited to):

Candidates Will Need to Meet the Following Qualifications:

Job Type: Full-time

Benefits:

Education:

Experience:

License/Certification:

We recognize that few applicants may "check all the boxes," but each person has unique strengths they would bring to the table. We are committed to building a diverse and authentic work culture, so we invite you to apply anyway. You belong here!

Woodside Homes is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability, or any characteristic protected by law. Diversity is critical to the growth of our company with an understanding of the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodation for candidates with disabilities during the recruiting process. If you need assistance due to a disability, please get in touch with us.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Shift:

•

8 hour shift

Work Location: In person