Sr. Operations Technology Integrator - Terminal Automation

Are you looking for a career in a dynamic and innovative company that values versatility, growth, and teamwork? Look no further than Delek US Holdings!

WHAT IS DELEK? WHAT DO WE DO?

We are a boutique-sized diversified downstream energy company with a range of assets, including petroleum refining and logistics.

- Our refineries in Texas, Arkansas, and Louisiana have a combined crude capacity of 302,000 barrels per day

- Our logistics business currently owns and operates 720 miles of crude and product pipelines, a 600-mile crude oil gathering system, and storage tanks and terminals.

DELEK BENEFITS

We offer fantastic benefits that include up to a 10% match on 401K on your hire start, with a vesting timeline of only one year, along with medical benefits that start on day onewith a 30% premium rebate annually! We value your well-being and all employees now have access to the Calm app for FREE, which is used for meditation, stress management, and better sleep. Through our performance management program, you can earn additional annual incentives as you set and achieve goals. Our pay for performance culture motivates our employees to improve Delek’s year-over-year company, business unit, and individual results. With some of the highest bonus payouts in recent years, we know that our success is due to our talented and dedicated team. We are looking for individuals like you to help us continue this momentum and bring new ideas to the table. At Delek, you will have the opportunity to make an impact and grow your career in a supportive and innovative environment.

JOB INFORMATION

- Job Title: Sr Operations Technology Integrator

- Job Code: 20001988

- Effective Date: 08/19/2025

- Job Family: Information Technology

- FLSA Status: Exempt

- Job Function: IT Development Generalist

- Job Level: Professional III

JOB SUMMARY

Configures, implements, maintains and upgrades Applications and Systems for Delek Logistics. Analyzes user requirements to determine system configuration and customization. Applies in-depth knowledge of off-the-shelf applications to efficiently customize modules that maintain full compatibility with vendor guidelines. Provides ongoing system support. Participates in defining requirements and selecting software vendors. Coordinates efforts for system implementation, enhancements, technology roadmaps, and architecture for assigned technologies.

EDUCATION AND EXPERIENCE

- 2 year / Associate Degree (Required)

- 4 year / Bachelor's Degree (Preferred)

- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

- Four (4) or more years related experience in Terminal Automation, Industrial Control Systems, or SCADA environments (Required)

- No Licensure or Certification Required.

JOB REQUIREMENTS

- Business Acumen

- Software Product Knowledge

- Project Management

- Data Analysis

- Software Configuration

- Decision Making

- Influencing

- Relationship Management

- Vendor Management

- Communication

TRAVEL REQUIRED 15%-30%

- After-hour support may be required in emergency situations

- Provide remote and on-site technical support for the Terminal Automation Systems including system configuration and integration with PLCs, flow computers, and tank gauging systems.

- Diagnose and resolve software, hardware, and network issues related to terminal automation.

- Supports the DKL application portfolio of both IT and OT systems including installation, maintenance, upgrade, and integration.

- Lead technology projects in support of business objectives.

- Provide ideas, solutions, and tools to ensure the safe, compliant, and reliable operations of Delek assets

- Participate in solution design activities across functional teams to collaboratively develop effective solutions. Leverages subject matter expertise to drive the resolution of more complex business technology challenges

- Monitor results to improve effectiveness and efficiency

- Manage Tier 3 escalations to ensure resolution of inquiries submitted through a ticket management system (i.e., Service Now) adhere to the established SLA

- Identify and manage process improvement initiatives in support of Delek's commitment to innovation & excellence

- Create and maintain technical documentation, including SOPs, configuration guides, and troubleshooting manuals.

- Familiarity with DTN Guardian3 or similar terminal automation platforms. (Preferred)

- Understanding of Modbus, OptoMux, or other industrial communication protocols. (Preferred)

- Experience with SQL/Oracle databases and Windows-based server environments. (Preferred)

- Strong problem-solving skills and customer service orientation.

- Ability to travel to terminal sites as needed.

- While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

CORE COMPETENCIES

CHANGE AGILITY (LEVEL 2 SUPPORTING):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

COLLABORATION (LEVEL 2 SUPPORTING):

Sees connection points across the organization and partners effectively with others to achieve common goals.

DECISION MAKING (LEVEL 2 SUPPORTING):

Selects a course of action to reduce risk and uncertainty and create optimal outcomes.

DRIVE FOR RESULTS (LEVEL 2 SUPPORTING):

Drives to achieve challenging performance objectives.

TEAM BUILDING (LEVEL 2 SUPPORTING):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.