Sr. Manager, Meter Data Management

Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers.

Reporting to the Vice President of Operations, the Sr. Manager, Meter Data Management (MDM) is responsible for leading Wyse's meter data operations across the full data lifecycle—from acquisition through validation, storage, analysis, and delivery. This individual will oversee the development and implementation of robust systems, quality assurance processes, and workflows to ensure accurate, secure, and timely availability of metering data for billing and performance monitoring.

The Sr. Manager will lead a high-performing team of analysts and specialists, providing strategic direction and operational oversight across MDM processes. This includes interpreting complex data flows from field meters to backend systems, identifying anomalies and performance gaps, and driving data-driven improvements that align with corporate objectives. The role acts as a key escalation point for meter data issues and collaborates cross-functionally to coordinate resources and deliver resolution.

A successful candidate will bring strong leadership capabilities, in-depth knowledge of data engineering principles. The role demands strong analytical thinking, stakeholder management, and a proven ability to implement innovative and scalable improvements within a regulated utility environment.

Key Responsibilities

- Oversee the efficient and accurate collection, validation, storage, and analysis of meter data.

- Implement and maintain systems and processes for the secure storage, organization, and retrieval of meter data, ensuring compliance with data privacy and security regulations.

- Develop and implement quality assurance processes to identify and resolve data discrepancies, ensuring data integrity and reliability.

- Identify opportunities for process optimization, automation and efficiency gains in meter data management workflows, and lead initiatives to implement improvements.

- Lead and manage a team of data analysts, providing guidance, mentorship, and support to ensure efficient and effective analysis of meter data.

- Collaborate closely with cross-functional teams and external partners to identify data requirements, enhance data collection processes, and streamline data analysis workflows.

- Establish key performance indicators (KPIs) and metrics to monitor the performance of meter data management processes and generate regular reports for stakeholders.

- Utilize advanced analytics tools and methodologies to interpret complex meter data, identify patterns, anomalies, and trends, and present actionable insights to support strategic decision-making.

- Effectively communicating findings, recommendations, and reports to internal stakeholders, enabling informed and timely decision-making and optimizing operational efficiency.

- Other relevant duties will be assigned as required.

Required Education and Qualifications

Technical – Must Have

- Over 6 years of experience in Electrical, Computer, Data Engineering or similar roles. MBA would be a plus.

- Deep knowledge of Data Engineering and the data lifecycle: acquisition, transmission, validation, mapping, storage, analysis, and delivery.

- Proficiency with data analysis tools and techniques for working with large, complex datasets. Well developed skills and experience taking data analysis outcomes and deploying operational and process changes to deliver measurable results.

- Strong understanding of data engineering principles and scalable system design.

- Experience with systems and process implementation, ensuring data accuracy, scalability, and efficiency.

- Expertise in quality assurance: establishing and maintaining controls to ensure data integrity, security, and regulatory compliance.

- High proficiency with technical tools: databases (SQL), data manipulation/visualization platforms, and general computer literacy to support decision-making.

- Demonstrated success in process optimization and automation, driving continuous improvement in data workflows.

Technical - Ideal to Have

- Familiarity with submetering (or Utilities) systems and hardware (electric, water, gas, thermal submeters) and their integration with backend platforms and billing systems.

- Knowledge of Meter Data Management (MDM) platforms specific to submetering operations.

- Experience with quality assurance and compliance unique to submetering data flows (meter read validation, exception handling, regulatory reporting).

- Exposure to advanced metering technologies (AMI/AMR, IoT-enabled submeters, BAS integration).

- Understanding of energy services programs in submetered environments (e.g., demand response, energy efficiency initiatives, dynamic billing models such as Rate Switch).

Leadership & Managerial Skills

- Proven track record in leading, mentoring, and developing high-performing teams of analysts and specialists.

- Ability to set strategic direction, align team objectives with organizational goals, and act as an escalation point for data-related issues.

- Strong stakeholder management and communication skills

: collaborating across departments and external partners; communicating with both technical and non-technical audiences.

- Demonstrated success in process optimization and automation, driving continuous improvement in data workflows.

- Excellent decision-making and results orientation in fast-paced environments with multiple priorities.

- Strong communication and influence skills, with the ability to present complex insights clearly.

- High adaptability and learning agility, staying current with emerging technologies, tools, and best practices.

Benefits of Working at Wyse

- Be part of a company that is certified as a Great Place to Work

- Give back to the community through our Wyse Helping Homes Program

- Open yourself to amazing opportunities for career and professional development

- Enjoy our employee perks in retail, travel, restaurants and many more

- We offer an Employee Assistance Program

- Join us in our quarterly employee social events

- Be part of a collaborative environment

- Free parking

- TTC accessible

Our Values at Wyse

- We strive for quality and excellence in everything we do.

- We are proactive and understand our stakeholders' needs, providing innovative solutions to meet them.

- Our priority is ensuring a safe work environment, where the safety of our employees and stakeholders comes first.

- Our people are industry leaders, setting standards in the submetering and utility expense management sectors.

- We foster a positive team environment where we work as one toward common goals, continually encouraging career growth and development.

- We provide consistent, clear communication, ensuring transparency at every stage of the project.

Wyse welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

While we value diversity and welcome applications from qualified candidates, please understand that we cannot provide assistance with LMIA-related matters.