Optimus - People. Solutions. Delivered.

ServiceNow UX Workflow Engineer

Houston, TX

full_time

About This Job

A key Optimus client needs an experienced ServiceNow professional to enhance user experience and help end-users utilize low-code solutions to create needed workflows and solutions. This is a hybrid role: part developer / part UX process flow mentor/trailblazer!

Great company with an amazing culture and a beautiful campus.

This role is on-site 4 days a week in Houston, Tx.

Other than the 1 flex day, working remotely is not an option for this role.

Qualified candidates please send your resume to

Jennifer.Hibbetts@optimus-us.com. Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US . We are unable to provide H1 visa sponsorship at this time. No C2C will be considered for this opportunity. Requirements:

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Bachelor's Degree required

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3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.

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5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.

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8+ years of experience delivering IT solutions to business initiatives.

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Platform Management: Expertise leveraging ITIL/ITSM and IAM standards for service catalog, knowledge base and access management.

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Employee Experience: Experience delivering full ITSM Pro capabilities that maximize employee efficiency and engagement.

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UX Design: Demonstrated delivery of unified user-friendly experiences across multiple touchpoints.

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Workflow Engineering: Experience leveraging a combination of white-glove and low-code process engineering that drives business outcomes.

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Automation and Integrations: Proficient in leveraging automations and integrations, including Integration Hub and Automated Test Framework (ATF).

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Experience delivering solutions utilizing Agile methodologies.

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Certified System Administrator Required

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IT Service Management Preferred

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Certified Application Developer Preferred

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