SERVICE TECH

About Company:

ETG Fire is a single-source fire protection systems and services company. We design, install, test, inspect, monitor, and maintain special hazard fire protection systems and complex fire alarm systems for customers nationally from our offices in Denver, CO, Pasadena, CA, Cheyenne, WY, Dallas, TX, and Tulsa, OK.

ETG Fire is a highly qualified provider of special hazards fire protection systems and complex fire alarm systems. ETG Fire also has extensive experience designing and installing air sampling smoke detection systems; we are a factory-authorized distributor for several air sampling manufacturers including VESDA and FAAST. Our team has designed and installed hundreds of VESDA units and is certified by Xtralis as a professional-level distributor.

We serve customers in the following industries: telecommunications, data centers, clean rooms, power generation, battery storage, vertical lift modules (vlm), carousel modules, industrial fryers, printing presses, yachts, hospitals, universities, hangars, industrial facilities, production facilities, and more.

About the Role:

We are seeking a dynamic and results-driven Fire Service Technician to join our team. The ideal candidate will have a proven track record in sales, particularly within the fire protection industry, and possess exceptional communication and negotiation skills. This role offers an exciting opportunity to contribute to the growth of our business while promoting life safety.

Minimum Qualifications:

Responsibilities:

Skills:

The required skills for this position include strong problem-solving abilities, which are essential for diagnosing and resolving technical issues efficiently. Excellent communication skills are necessary to interact with clients and understand their needs, ensuring a high level of customer satisfaction. Attention to detail is crucial when documenting service activities and maintaining accurate records. Preferred skills, such as technical certifications, enhance the technician's ability to perform complex repairs and maintenance tasks. Overall, a combination of technical knowledge and interpersonal skills is vital for success in this role, as it directly impacts the quality of service provided to clients.