Acculevel Inc.

Service Technician

LocationFranklin, KY
Job TypeFull-time
Salary$39,520-$49,920

About This Job

Skilled Service Technician Join a Family-Owned Company That Cares

Acculevel is the premier foundation repair and waterproofing company in the region. As a family-owned and operated business, we take pride in helping homeowners protect their greatest investment—their home. We’re growing fast and looking for skilled professionals who want to grow with us.

At Acculevel, we believe in investing in our team’s success while delivering outstanding customer service. If you're a motivated technician with a strong work ethic and a customer-first mindset, we want to meet you.


Position Summary:

We're hiring a Skilled Service Technician to perform home inspections, maintain Acculevel systems, assess previous repairs, and provide solutions that ensure customer satisfaction. This role is vital to delivering the high level of service that defines our brand.


Qualifications:

3–5 years of sales experience
3–5 years in building trades (foundation systems, water drainage, or concrete work preferred—but we will train the right person)
3–5 years of customer service experience preferred
Plumbing and/or electrical knowledge is a plus


Key Responsibilities:

Perform home inspections and evaluate system performance
Complete repair work at the jobsite
Troubleshoot and resolve customer concerns or complaints
Identify potential misdiagnosis or missed issues and recommend accurate solutions
Maintain strong relationships with customers and teammates
Present service solutions clearly and confidently
Negotiate the cost of any new or additional necessary work


Requirements:

Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution skills
Active listening and adaptability in dynamic situations
Ability to work independently with minimal supervision
Valid driver’s license and reliable transportation
Physically able to inspect crawlspaces, basements, and tight areas
Comfortable using (or learning to use) company software and mobile technology
Must pass a background check and drug screening


Job Type: Full-time


Pay: $19.50 - $24.00 per hour


Expected hours: 40 – 60 per week


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance


Schedule:

Monday to Friday
Overtime
Weekends as needed


Supplemental Pay:

Commission pay
Overtime pay


Work Location: On the road

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