Senior Observability Analyst

Status:

Regular Full Time

Working Conditions:

Hybrid

Education Level:

Bachelor’s degree in computer science, IT, Engineering or a related field or by having the equivalent level of education.

Base Location:

Oshawa, ON

Shifts(s):

Days

Travel:

10%

Deadline to Apply:

August 20, 2025

Salary Range:

$1,704.68 - $2,924.93 Per Week

Electrify your career and help build a brighter tomorrow.

Every generation has a challenge that defines them. At OPG, we are calling on all innovators, disruptors, thought leaders and change-makers. Join us as we work to electrify life in one generation and build a sustainable future powered by our electricity, our ideas, and our people. Join OPG and make history.

Whether you work in the skilled trades or are a business professional, a career at OPG is an opportunity to electrify your life on and off the job.

Job Overview

Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of  Senior Observability Analyst.

Reporting to the Section Head Information Systems, this position is responsible to Implement, manage, and optimize end-to-end monitoring solutions using Dynatrace, Azure Monitor, and other industry tools to provide unified visibility across infrastructure, applications, and user experience. Integrate multi-vendor platforms and ITSM processes, automate remediation workflows, and leverage AI-driven analytics for anomaly detection and root cause analysis. Collaborate with IT teams to resolve performance issues, visualize monitoring data in dashboards and reports, and continuously identify opportunities for improvement while staying current with industry best practices.

Key Accountabilities

- Set up and manage Dynatrace, Azure Monitor, Log Analytics, and other monitoring tools for full-stack visibility across infrastructure, applications, and user experience.

- Implement monitoring for servers, networks, and services using tools such as WhatsUp Gold, SolarWinds, and Dynatrace, ensuring seamless integration for comprehensive coverage.

- Align monitoring platforms with IT Service Management (ITSM) processes and tools (e.g., ServiceNow), enabling efficient incident response and workflow automation.

- Leverage monitoring data to identify performance trends, detect anomalies, and highlight areas for improvement across all system layers.

- Collaborate with IT teams to investigate and resolve performance issues, using multiple monitoring tools and data sources for effective troubleshooting.

- Design and implement automated actions (e.g., service restarts, scaling, notifications) using Ansible or similar platforms, triggered by monitoring alerts or detected anomalies.

- Utilize AI-powered features in Dynatrace (Smartscape, causation-based AI, AIOps) for anomaly detection, root cause analysis, and visualization of complex issues.

- Create dashboards and reports to communicate monitoring insights and continuously update knowledge of industry trends and best practices in observability and performance management.

Qualifications

- Bachelor’s degree in computer science, IT, or Engineering

- Over 6 years experience in IT monitoring, observability platforms, and performance management with hands-on experience with Dynatrace, Azure Monitor, scripting, and multi-cloud monitoring solutions.

- Proven experience in configuring and managing enterprise monitoring tools such as Dynatrace, Azure Monitor, Log Analytics, WhatsUp Gold, and SolarWinds.

- Strong understanding of infrastructure, application, and user experience monitoring concepts and best practices, with hands-on experience in full-stack observability.

- Demonstrated ability to integrate multi-vendor monitoring solutions and align them with ITSM processes and platforms (e.g., ServiceNow).

- Proficiency in analyzing performance data, troubleshooting issues, and leveraging AI-driven insights for anomaly detection and root cause analysis.

- Experience with automation and scripting tools (e.g., Ansible, PowerShell, DQL, KQL) to design and implement remediation workflows.

- Excellent communication and collaboration skills, with the ability to present technical solutions, create reports and dashboards, and stay updated on industry trends in system monitoring and performance management.

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct.

OPG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the application or interview process, please contact AODA@opg.com.

What makes a career at OPG different?

With operations across Ontario and the United States, OPG is one of the most diverse power producers in North America. As the largest generator in Ontario, we meet approximately 50% of the province’s electricity needs, largely from low-carbon sources like nuclear and hydro.

As we work to achieve our vision of

Electrifying life in one generation

, OPG and our family of companies are also helping advance the development of new low-carbon technologies such as Small Modular Reactors (SMRs), refurbishment projects, and electrification initiatives to help power the growing demands of a growing economy. Join OPG and make history.

Please submit your application

online

at jobs.opg.com.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.

The base salary range considers many factors including, but not limited to experience, education, and training, including any collective agreement requirements for union represented positions. It is not typical for the salary to be offered near the top of the range, and salary is dependent on numerous factors. For management roles, the base salary range does not represent the total compensation package. The total compensation package for regular full-time management roles includes pay-for-performance programs for annual and medium time periods. Maintaining a high-performance culture and excellence is a core expectation of every member of our leadership team and is rewarded through the established compensation framework.

OPG is committed to employment equity. As such, we encourage applicants from equity-seeking communities (Indigenous Peoples, racialized persons, persons with disabilities, and women). We strongly believe that alleviating the under-representation of equity-seeking individuals will create a stronger OPG team and allow us to better serve the needs of our diverse communities.

In order to fulfill the above-mentioned purpose, priority in hiring may be given to qualified persons who self-identify as a member of equity-seeking groups as identified in the application process. This initiative constitutes a special program under the Human Rights Code/Canadian Human Rights Act.