Qcells

Senior Manager, Program Delivery & Partner Success

LocationSan Francisco, CA
Job TypeFull-time

About This Job


Description

POSITION DESCRIPTION:

The Senior Manager, Program Delivery & Partner Success will be responsible for ensuring the successful onboarding, engagement, and performance of key partner organizations that support Hanwha Qcells' Grid & Energy Services (G&ES) Department. This role will act as the primary liaison between G&ES and asset owner partners, facilitating the intake of program requirements, managing stakeholder engagement throughout program development, and leading training and operational support activities to ensure the long-term success of VPP and SREC programs. The role requires excellent project management, communication, and relationship-building skills.

This position will be based out of Irvine, San Francisco or Santa Clara, CA

RESPONSIBILITIES

Bachelor’s degree in Business, Energy Management, Communications, or a related field.
5+ years of experience in partner management, program management, business development, or customer success roles, preferably within the energy, renewables, or DER sectors.
Deep understanding of partner ecosystem management, incentive structures, and customer program design.
Strong communication, facilitation, and relationship management skills.
Ability to manage multiple partner accounts and coordinate across diverse internal teams.
Experience delivering training programs and creating training/support documentation.
Strong problem-solving skills and ability to address partner concerns efficiently and professionally.
Demonstrated ability to drive process improvement and innovation initiatives.


REQUIRED QUALIFICATIONS

Bachelor’s degree with 5-8 years of experience in product management, solution engineering, or platform strategy roles within the energy, software, or utility sector.
Proven track record of launching products or platforms for utility, grid services, or DER/VPP applications.
Deep familiarity with ADMS, DERMS, or other utility grid operating systems.
Experience working with utilities to co-develop or sell new use cases, pilot programs, or service solutions—not limited to software.
Strong understanding of VPP operations, DER market participation, and E2E VPP lifecycle requirements.
Experience writing BRDs/PRDs for energy or grid-focused digital platforms.
Understanding of wholesale energy markets (e.g., CAISO, PJM, ERCOT) including market integration, scheduling, telemetry, and settlement.
Knowledge of API integrations and data exchange standards with DER aggregators or energy market operators.
Excellent cross-functional communication and stakeholder engagement skills.


PREFERRED QUALIFICATIONS

Experience working with VPP (Virtual Power Plant), DER (Distributed Energy Resources), or energy incentive programs.
Familiarity with U.S. utility markets, incentive program mechanics, and revenue share models.
Project Management Professional (PMP) certification or equivalent experience in structured program delivery.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.


Mobility



Standing


20% of time



Sitting


70% of time



Walking


10% of time



Strength



Pulling


up to 10 Pounds



Pushing


up to 10 Pounds



Carrying


up to 10 Pounds



Lifting


up to 10 Pounds


Dexterity (F = Frequently, O = Occasionally, N = Never)



Typing


F



Handling


F



Reaching


F

Agility (F = Frequently, O = Occasionally, N = Never)



Turning


F



Twisting


F



Bending


O



Crouching


O



Balancing


N



Climbing


N



Crawling


N



Kneeling


N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.

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