Senior Large Business Account Manager

Requisition ID: 19368

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

- Pension Plan (at no cost to the employee)

- 401(k) plan with employer matching

- Available your first day: Medical, vision, dental, and life insurance

- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

- Parental leave (up to 4 weeks) and adoption assistance

- Wellness programs (including access to a recreation and fitness facility)

- Short and long-term disability plans

- Tuition assistance for both undergraduate and graduate programs

- 10 Employee Resource Groups for career development, community service, and networking

Summary

Serves as the single point of contact with assigned customers for SRP’s large business accounts to build and enhance relationships with key decision makers. This includes resolving issues with these customers and providing qualitative preparation of major energy, pricing, renewable energy, sustainability, and carbon initiatives. Requires comprehensive baseline understanding of SRP's corporate direction involving Strategic Planning, Resource Planning, Corporate Pricing, Economic Development, Sustainability, Supply & Trading, Product Development, Government Relations, Strategic System Projects, Transmission Planning, Engineering and Water Resources. Ability to comfortably engage and clearly communicate with local and/or national, customer corporate energy teams and industry consultants bridging alignment of advanced energy concepts developed by SRP decision makers. Perform special projects as guided by the Large Business Account Management Manager, including various opportunities to lead required initiatives with key SRP Commercial customers.

What You'll Do

- Serves as single point of contact with assigned customers.

- Represents SRP in discussions with SRP's commercial and industrial customers.

- Provides customer interpretation and guidance to SRP's Management about complex energy and sustainability initiatives. This important engagement serves SRP's Senior Leadership in creating aligned future initiatives with SRP's most critical strategic customers.

- Analyze assigned customer operations for opportunities to market SRP's current products and services using energy management analyses and problem-solving skills to identify opportunities.

- Evaluate and recommend end-use technologies and materials related to customer's energy use and facility operation. Coordinate and/or perform price plan comparisons plus load and cost of operation evaluation for customers.

- Analyze assigned market segment for trends that pose opportunities for or threats to the customers' businesses as well as SRP's goals.

- Established track record of engaging with various levels within assigned customer base, may include hosting events and travel.

- On occasion will require availability to SRP and customers outside business hours.

- Effectively communicate to customers SRP's Rules & Regulations, Price Plans, Corporate Objectives.

What It Takes To Succeed

- Prefer experience in MS Apps, including Excel, Word, and PowerPoint.

Experience

A minimum of five years of related experience is required (if no degree, nine years of relevant experience or an equivalent combination of education and related experience totaling nine years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.