Scheduler

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

Location: This position is onsite at the Lansing Service Center located in Lansing, Michigan. The selected candidate must be within a commutable distance or willing to relocate.

GENERAL SUMMARY OF JOB RESPONSIBILITIES

The Scheduler is responsible for the coordination, scheduling and support of daily work and planning of resources specific to the assigned business unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Perform business unit specific tasks as needed; may include various reporting and taking appropriate action, identifying training opportunities, creating standards, etc.

- Support emergent matters with the business unit’s processes/procedures; may include escalations, volume monitoring, etc.

- Utilize various systems to monitor work, create/submit orders and requests, observe data and make scheduling adjustments as necessary.

- Some roles may require a deeper dive into data review to make appropriate modifications.

- Communicate effectively with supported business unit processes/procedures; may include interacting with supervision, field operations, or other operational supporting groups.

- Establish and execute a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc.

- Other duties as assigned or may be necessary.

KNOWLEDGE/SKILLS/ABILITIES

- Ability to work effectively in urgent situations

- Communication skills

- Skilled in organization and time management

- Ability to think and work independently

- Technical skills to utilize various systems

EDUCATION & EXPERIENCE

- Associate degree in Business or related with two (2) or more years of experience in scheduling, customer facing, and exposure to data and reports

- (OR) High School Diploma/GED with four (4) or more years of experience in scheduling, customer facing, and exposure to data and reports

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

- Competitive compensation packages

- Medical, Dental and Vision

- 401k with company match

- Paid parental leave

- Up to 13 paid Holidays

- Paid time off

- Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

Nearest Major Market: Lansing

Job Segment: Scheduler, Equity, Administrative, Customer Service, Finance