Sales Representative (Field)

ABOUT US:

Startec Refrigeration Service is an integrated gas process and commercial/industrial refrigeration service company with decades of experience serving the oil & gas and commercial/industrial refrigeration sectors. We are one of the most trusted and respected names in oil & gas, industrial refrigeration, commercial, and HVAC/R system installation and maintenance. With a deep team of technical experts in oil and gas applications, Startec is focused on solving and optimizing an extensive range of field gas process challenges.

BEHAVIORAL ASSESSMENT:

All applicants must complete the Traits and Behaviors Assessment below when submitting their application. Please proceed using the link: https://app.traits.com/survey/a56e7669-2ba6-4573-83cd-800831da5362

POSITION OVERVIEW:

Startec Refrigeration Service is currently recruiting a

Sales Representative (Field)

to work out of Calgary, Red Deer or Edmonton. The Sales Representative will have a strong operational or facilities background who has successfully transitioned into a sales-focused role. This hybrid role will support both our Industrial Refrigeration and Compression & Process divisions, focused on delivering tailored solutions to clients in the upstream and midstream Oil & Gas sectors as well as industrial refrigeration operations

.

You’ll act as a trusted advisor to operators, maintenance leads, and facility managers—understanding their technical needs and translating those into high-value equipment, service, and system solutions. This position requires a confident, field-savvy professional who is equally comfortable on-site with a client as they are collaborating with engineers and technical teams. The Business Development Representative will be willing to work at a field level and travel as required throughout the Western Canadian region for direct sales relationship building.

KEY PERFORMANCE INDICATORS (KPI):

CLIENT RELATIONSHIP MANAGEMENT (Weighting 50%)

Client Engagement

- Develop and grow long-term client relationships with key stakeholders in the Oil & Gas industry and with industrial refrigeration clients

- Proactively seek out, pursue, and close new business opportunities with Oil & Gas producers, midstream operators, and industrial refrigeration clients

- Conduct site visits, needs assessments, and technical evaluations for refrigeration systems in gas plants, compressor stations, and industrial facilities

- Work closely with field operators and supervisors in identifying opportunities to replace and/or refurbish process equipment during maintenance turn arounds and shutdowns

- Provide tailored product and service recommendations based on client operational needs and regulatory requirements

- Facilitate regular touchpoints, post-project reviews, and performance discussions to ensure satisfaction and retention

- Maintain up-to-date CRM records and share client feedback with internal teams to improve offerings

Financial Management

- Review and resolve invoicing issues in collaboration with internal teams and clients

- Provide support on project cost management, payment terms, and contract alignment

BUSINESS DEVELOPMENT (Weighting 50%)

Sales Coordination

- Drive the full-cycle technical sales process—from prospecting and needs assessment to proposal development and deal closure—targeting both industrial refrigeration service scopes and engineered equipment supply opportunities within the Oil & Gas sector

- Facilitate the submission of detailed, technically accurate proposals for field component replacement or refurbishment solutions

- Negotiate terms, renew contracts, and support strategic account management initiatives

- Collaborate with field service, project management, and engineering to ensure successful execution of projects and service calls

Operations Management

- Stay current on industry trends, emissions regulations (e.g., methane management), and the competitive landscape across both industrial refrigeration and Oil & Gas field equipment supply and service sectors

- Track and manage ongoing service agreements and major maintenance work scopes for key clients

- Participate in internal sales forecasting, reporting, and strategy development

- Represent Startec at relevant trade shows, industry events, and client site visits as needed

QUALIFICATIONS:

- 5+ years of technical sales, business development, or account management experience in Oil & Gas or industrial refrigeration services preferably involving field-based services or equipment

- Strong background in plant or field operations, process facilities, mechanical trades, or refrigeration systems

- Hands-on knowledge of systems such as propane refrigeration, rotating equipment, and process gas handling

- Proven success working with operations personnel, maintenance planners, and plant supervisors in field-based settings

- Solid understanding of gas plant operations, shutdown/turnaround scopes, and aftermarket equipment/service sales

- Excellent communication and relationship-building skills, with a customer-first approach

- Comfortable with travel throughout Western Canada, including site visits and occasional overnight stays

- Proficiency in MS Office and CRM tools

- Valid Class 5 driver’s license

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.

Powered by JazzHR

uwIN9echjp