Sales Associate

As a Sales Associate your primary responsibility will be to drive sales and provide outstanding customer service through multiple channels.

- Consultative Sales: Identify customer needs and recommend the right metal products, value-added services, and cutting solutions. Build rapport to create repeat business and long-term relationships.

- Engaging with Customers: Spend your day on your feet, moving between our sales counter, the office, and the shop floor to assist customers from trade professionals to do-it-your-selfers.

- Problem-Solving & Solutions: Act as a trusted advisor, offer tailored solutions that fit customer needs and budgets.

- Handling Multiple Channels: Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests promptly and professionally.

- Quote & Order Management: Provide accurate pricing, prepare quotes, follow up on leads, and close sales. Process orders and manage transactions with precision.

- Data Entry: Enter customer profile details, correct material dimensions, payment info, and any order specifications into our ERP system in a timely manner, with precision and attention to detail.

- Work as a Team: Collaborate and communicate with Supervisors, Warehouse Associates, Drivers, and other Sales Associates to provide customers with a seamless, one-stop experience.

- Sales Target Achievement: Support sales goals by maintaining stock control, monitoring margins, and ensuring customers return for future orders.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

- Health insurance

- Paid time off

- Paid training

Work Location: In person