S3 Customer Support Coordinator

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Westinghouse provides Global Instrumentation & Control (GIC) System Support Services (S3) for multiple energy customers, supporting over 40 nuclear power plants. The S3 Customer Support Coordinator is a critical role responsible for the orchestration, tracking, management, and reporting of all GIC customer issues. The Customer Support Coordinator is the first point of contact for our customers. The coordinator documents issues, addresses low complexity issues and routes more complex issues to the Subject Matter Experts based upon the reported issue. Additionally, the coordinator is responsible for identifying and developing new and/or better methods to support our customers.

Due to the need to cover extended business hours for hotline support, a flexible schedule is required to ensure coverage amongst the S3 team members.

Required Knowledge/Skills, Education, And Experience

Why Westinghouse? Benefits Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

Westinghouse Electric Company Is The Global Nuclear Energy Industry’s First Choice For Safe, Clean, And Efficient Energy Solutions. We Enable Our Delivery Of This Vision By Living Our Value System

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com .

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

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