Revenue Security Representative, 1 - 3

Salary Range: $63,835-$69,312 Relocation: No About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Position Summary

As a Revenue Security Representative at Oncor, you’re responsible for fully researching and investigating locations of suspected electric energy diversion when public safety and/or proper metering of electric services are compromised. The job involves eliminating theft/diversion by means of cutting & removing electric service at a weather head, pole, handhole. The Revenue Security Representative develops documentation for internal and external legal, corporate security or law enforcement authorities while maintaining a professional and respectful demeanor in adversarial situations. These orders must be worked safely and in a prescribed timeframe resulting in proper delivery and measurement of electric energy.

Key Responsibilities

- Recognizes proper and improper meter base wiring and meter tampering to evaluate the integrity of self-contained and instrument rated meter installations.

- Takes appropriate actions (i.e. remove meter, cut overhead service, or disconnect underground immediately stopping theft and removing a public hazard while following company’s safety rules/regulations.)

- Documents findings using, but not limited to, computer applications (Database, Word Processing and Spreadsheets), digital camera, and the securing of evidence on diversion investigation for all types of retail customer accounts to protect the employee and the Company in the event of challenges.

- Researches, verifies and records data in Oncor systems to ensure accurate inventory management and retail customer billing.

- Coordinates with other functional groups, primarily Corporate Security, Field Service Reps, Billing, Tampering Review Team, Construction Services, and Executive Referrals to ensure proper procedures are followed and appropriate actions taken.

- Performs all essential aspects and functions of the job as well as any other specific job requirements.

Skills

- Knowledge of PC and Company applications.

- Demonstrates knowledge of metering applications to include proper socket wiring diagrams, voltages, and dangers associated with those applications.

- Ability to recognize sub-standard metering installations and take appropriate action to correct.

Education & Experience

- High School diploma, GED or equivalent is required.

- Must possess a valid Texas (or other US state issued) Driver License, Class C required.

- Applicants with an Associate’s or Bachelor’s Degree encouraged to apply.

- Applicants with 2+ years of work experience in the electric metering field service encouraged to apply.

Measure Of Success

- Possess a practical understanding of the Safety Handbook relative to Measurement Services.

- Interaction with internal and external stake holders to resolve issues in accord with Company policies and standards.

- Demonstrates contribution to workgroup and Company goals.

- Demonstrates ability to perform work with minimum supervision while maintaining a continuing mentoring relationship with assigned personnel.

- Follows Measurement Services safety procedures to ensure safety of employee and public.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

- Annual incentive program.

- Competitive health and welfare benefits (medical, dental, vision, life insurance).

- Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.

- 401k with dollar-for-dollar company match up to 6%.

- 401k match for student debt program.

- Cash balance pension plan.

- Adoption Assistance.

- Mental health resources.

- Employee resource groups.

- Tuition reimbursement.

- Competitive vacation, 10 company holidays and 2 personal holidays.

- Paid parental leave.

- Salary continuation for up to 6 months for approved employee illness or injury.

- Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.