The Store Manager is responsible for the management and success of a convenience store operation to include retail operations, fuel management, food service and staff. The Store Manager will lead their team to ensure execution of organizational objectives and achievement of store and profit goals. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Store Managers are responsible for customer and associate satisfaction, store and brand standards, and profitability.
· Ensure a positive shopping experience for all customers. Respond to and resolve customer complaints. Solicit customer feedback, input and information in order to formulate a plan for consistently meeting the expectations of all customers.
· Lead by example with a sense of urgency and purpose, treating others with a positive and respectful attitude.
· Must maintain a current, valid, unrestricted driver’s license with an insurable driving record.
· Must be detail oriented with exceptional organizational skills.
· Proven leadership skills and decision making ability.
· Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to 50 pounds.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to work 50 hours per week. Willingness and availability to work to work all shifts, weekends and holidays as required by the needs of the business.
· Must be able to reliably report to work on time, as scheduled.
· Must be responsible, dependable, and acceptable to change.
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