Regional Operations Manager

Field Service

Bloomfield, KY

ID: 4616-967

Full-Time/Regular

Job Title:

Regional Operations Manager

Reports To:

Director of Operations/President

Job Summary

Responsible for the overall success and growth of the respective division.

Essential Duties And Responsibilities

- Responsible for the planning, scheduling, cost management and overall execution of field service projects within the respective Region.

- Delegate applicable work to Field Service Supervisors, Project Coordinator, and Sales Staff.

- Audit projects to determine areas to improve operational efficiencies; estimating methods or eliminating deficiencies to profitability.

- Collaborate with supervisors and sales team for optimal project execution.

- Continually improve the operational systems, processes, and policies in support of the organization’s mission, specifically optimizing management reporting, information flow, business process, and organizational planning.

- Actively participate in sales calls to potential customers.

- Increase market position by locating, developing, and negotiating new business relationships and future opportunities.

- Review business metrics monthly, quarterly, and annually with Directors and Owners.

- Perform interviews for potential team members and promote Premier as a place of employment for viable technicians and engineers.

- Review career path objectives with supervisors and specialists to facilitate professional growth within your team.

- Coordinate with Operations Managers at other location to provide resources and workforce when needed.

- Maintain open lines of communication and a positive professional rapport with customers to ensure they have complete trust in PPM.

- Perform job site audits.

- Thorough working knowledge of company purchasing policies, processes, and procedures.

- Respond effectively to internal and external customer needs.

- The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned.

Knowledge, Skills, And Abilities

- Knowledge of industry testing and safety standards such as NFPA including OSHA compliance standards, federal, state, and local safety laws and DOT rules and regulations.

- Extensive knowledge regarding NETA acceptance and maintenance testing

- Ability to work in a fast-paced environment and adapt to change.

- Analyze complex technical situations to direct team and solve customer challenges.

- Requires a high degree of communication, supervisory, organizational, and good management skills.

- Ability to multitask, prioritize and work well under pressure to meet goals and deadlines.

- Ability to work independently while utilizing excellent judgement.

- Must have intermediate level computer skills including Microsoft Office Suite, email, internet, etc.

- Able to follow and enforce all company rules, practices, and policies.

Work Environment

- Must be willing to relocate within 60 miles of the hiring regional office.

- Corporate business hours are Monday-Friday, 7:30am-4:30pm, but depending on the scope of works hours outside of business hours may be required.

- Work in close, but safe, proximity to live electrical substations.

- Blend of office work and customer visits is expected.

- Able to work flexible hours including overtime, nights, weekends, and some holidays.

- Able to work overnight, multi-day and out-of-town projects.

- Must be willing to take calls, give technical advice, and schedule workforce outside of the normal workday.

- Standing, climbing, walking, lifting, carrying, and grasping are all required.

Education And Work Experience

- Requires a High School Diploma or GED.

- Bachelors or Associate’s Degree in Electrical Engineering, Electrical Engineering Technology, or Business Management is preferred, but not required.

- Military experience is preferred

- Minimum of 10 years management/supervisory/field experience in a similar electrical industrial environment; substation construction, electrical maintenance, electrical testing/commissioning and electrical repair.

- Experience writing and managing budgets including monthly profit and loss statements.

- Experience presenting project information and outcomes to customers and company leadership.

- Customer interaction skills experience a plus.

- Mechanically inclined background preferred.

Other Requirements

- Must be able to pass a pre-employment criminal background check, education verification, motor vehicle report, physical abilities test, an approved hair and urine drug screen, as well as periodic, unannounced random testing.

- Must have a valid driver’s license and must have or be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs.

- Must be able to lift and maneuver at least 25 lbs.

- Must be willing to obtain a company paid TWIC, OSHA 10 hour, NFPA 70-E, and CPR training.

Employer Rights

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

To learn more about Premier Power Maintenance, please visit our website at www.premierpowermaintenance.com.

Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Premier Power Maintenance (PPM) does not accept unsolicited resumes from staffing agencies or recruiters.  To conduct business with PPM, a Master Services Agreement (MSA) must be implemented and confirmed by the company, prior to any submissions.  If PPM receives a resume/candidate from a staffing agency or recruiter without a current MSA in place, PPM reserves the right to hire that individual without any legal or financial obligation to a staffing agency or recruiter.

Revised: 8/1/2025