Job Summary
Front Desk/Sales Position at Metal Maniacs
About Us
Metal Maniacs is a leading manufacturer of metal roof panels and accessories, dedicated to providing high-quality products and exceptional service. We are passionate about innovation and committed to meeting the needs of our diverse customer base.
Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Sales Representative. This role is integral to our operations, serving as the first point of contact for our valued customers and ensuring a seamless experience from inquiry to order completion.
Key Responsibilities:
•Answer and manage incoming calls and emails, providing prompt and courteous assistance to customer inquiries.
•Deliver excellent customer service, addressing questions and concerns with professionalism and empathy.
•Prepare and provide accurate estimates to customers, helping them make informed purchasing decisions.
•Manage inventory orders to ensure stock levels meet customer demand.
•Process payments efficiently and accurately, maintaining detailed records.
•Schedule jobs and coordinate with teams to ensure timely project execution.
•Utilize software tools such as QuickBooks, Outlook, and Google Sheets to manage tasks and communications.
•Greet walk-in customers, assist with their orders, and provide product information.
•Collaborate effectively with team members to achieve company goals and ensure a positive work environment.
Qualifications:
•Strong communication and interpersonal skills.
•Proficiency in using office software and tools.
•Ability to multitask and manage time effectively.
•A team player who thrives in a collaborative setting.
•Experience in customer service or sales is preferred but not mandatory.
Why Join Us?
At Metal Maniacs, we foster a supportive and inclusive workplace where every team member is valued. We offer competitive compensation, opportunities for growth, and the chance to be part of a company that is shaping the future of the metal roofing industry.
If you are enthusiastic about customer service and eager to contribute to a dynamic team, we would love to hear from you! Apply today to become a part of the Metal Maniacs family.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Work Location: In person