Quality Manager

KEY RESPONSIBILITIES:

Operations Support

- Act as change agent and work closely with peers from Operations, R&D, and all other functions to drive a preventive quality culture.

- Ongoing technical support for all manufacturing and inspection operations of premium connections to resolve multi-discipline problems.

- Generate or revise QA documents and procedures as needed. Review and approve documents generated by QA engineers.

- Ensure that all personnel are trained in applicable instructions, specifications, process requirements, gaging techniques, and procedures.

- Review customer specifications/requirements to evaluate capability and develop quality plans as needed.

- Responsible for the deployment and administration of corporate Quality Programs as they relate to his/her location.

- Monitor and approve for acceptability, stress relief and buck-on graphs from in-house or sub-contract process.

- Review work order packets for accuracy and acceptability.

- Communicate with Customers, Subcontractors and vendors concerning quality issues.

- Support Internal and External QMS and process Audits as needed.

Quality Process Improvement

- Collect appropriate data and use advanced problem-solving techniques such as process capability, SPC, FMEA and Design of Experiments to isolate and reduce sources of variation and to prevent defects and resolve production and quality issues.

- Initiate and manage quality improvement and defect reduction projects.

- Utilize Six Sigma and other Continuous Improvement tools to reduce variation of key process indicators, mitigate rework, reduce cost, and improve quality. Actively promote and implement a ‘Lean’ culture focusing on employee empowerment and continuous improvement through elimination of the 8-wastes.

- Use knowledge of product and inspection/testing requirements to collect data and perform evaluation when customer issues arise.

- Utilize structured problem-solving methodologies to address customer claims and drive timely closure of internal and external CAR’s and NCR’s.

- Support project activities and product industrialization by working with VAM USA R&D, methods department and external suppliers and organizations.

Supervision of People

- Supervise and support assigned QA personnel.

- Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc.

- Set clear performance expectations for his/her team and lead the team to deliver through coaching and positive management.

- Assess skill gaps and implement development plans to ensure all personnel are trained and qualified for applicable process requirements, techniques, and procedures.

- Perform skill training and qualifications as needed.

- Ensure conformance to all company policies, practices, and regulations to include Quality and Safety.

- Promote effective communication vertically and horizontally within the organization.

- Must follow all company policies, practices, and regulations to include Quality and Safety.

- Any other duties as assigned.

EDUCATION, TRAINING, AND CERTIFICATIONS:

Required

- Bachelor’s degree in quality engineering or in another engineering discipline with quality experience

- Minimum five years of quality or production leadership experience

Preferred

- Master’s degree in engineering, Business Management, or related field

- Lead auditor training (ISO 9001, API Q1)

- ASQ - Certified Quality Engineer (CQE)

- Six Sigma certification or training

SKILLS AND KNOWLEDGE:

Required

- Strong quality/process/operations engineering background in manufacturing environment.

- Experience in a machining operation is desired.

- Proficient in wide range of problem-solving tools and methods, including Six Sigma Methodology and advanced statistics

- Has extensive, in-depth knowledge of quality requirements and systems.

- The individual must be proficient in Microsoft Office Suite including Excel, and PowerPoint.

- Proficiency using statistical analysis software, (Minitab is preferred)

- Highly motivated, willingness to dig into situations and work with all functions of the business. The ability to work in diverse groups to achieve a common goal is critical to the success of this position.

- Ability to effectively communicate with all levels of the organization

- Capable of working independently in a self-directed environment

- Excellent written and verbal communication skills

Preferred

- Experience with ISO9001 and API Q1 standards

- Experience with API 5CT, API 5CRA, API, 5B

- Knowledge of OCTG and premium connections

CRITICAL COMPETENCIES & CAPABILITIES:

The position will require demonstrated leadership skills and the ability to concisely communicate objectives and results to reach targeted goals. Strong understanding of and flexibility to work on quality assurance/process control principles.

- Teamwork

- Adaptability

- Accountability

- Reliability/dependability

- Initiative

- Safety awareness

- Ability to receive and provide constructive feedback

- Pride in performance

- Continuous Improvement/Quality

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.