San Francisco Public Utilities Commission

Program Manager (Regulatory) - Water Quality Division - SFPUC (0931) (155769)

LocationBurlingame, CA
Job Typefull_time

About This Job

About * Announcement reopened and amended on 06/12/2025 to reflect change in working title

and

minimum qualifications experience requirement . Previous applicants need not reapply, but may resubmit application if they wish. *

Application Opening: 4/25/2025
Application Filing Deadline: 06/20/2025
Recruitment ID: TEX-0931-155769 ; RTF0155600-01157774

APPOINTMENT TYPE:

Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission:

To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision:

We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov .

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

Role Description Project Name/ Working Title: Hazard Assessment Program/ Regulatory Program Manager Work Location:

1657 Rollins Road, Burlingame, CA, 94010

Schedule:

Monday - Friday, 8AM - 5PM

The SFPUC provides drinking water to over 2.7 million customers across the Bay Area, including over 180,000 service connections in San Francisco. The 0931 Manager III - Regulatory Program Manager is a key position within the Water Quality Division (WQD) of the San Francisco Public Utilities Commission (SFPUC). They will be responsible for designing and implementing a program that integrates the new regulatory compliance measures into our current operations, as outlined in the Cross Connection Control Policy Handbook (CCCPH) released by the California State Water Resources Control Board (SWRCB). The role entails supervising staffing, developing planning reports for SWRCB approval, and creating necessary budgets in support of the program. Additionally, this position will involve extensive collaboration with various SFPUC departments, construction companies, and consultants, including engagement in targeted public outreach efforts for customers, external agencies, and other stakeholders.

Essential Functions

Develops, manages, and monitors the Hazard Assessment Program, which encompasses conducting research studies pertaining to regulatory compliance.
Conducts needs and risk assessments, resources planning and allocation, and implementation strategies for the program.
Manages and supports administrative tasks including budgeting and expense forecasting, inventory and purchasing, contracts, data reporting for the program.
Coordinates with various departmental staff and subject matter experts (SME) to support strategy development, identify operational challenges, and recommend policies and procedures to improve program execution, mitigating risks and delays.
Collaborates with other City departments, Commission members, elected officials, and external agencies to promote department goals and priorities.
Oversees the development and maintenance of the database system and various technological solutions to facilitate regulatory compliance, maintain record keeping and support program planning.
Serves as the point of contact and authority for the Hazard Assessment Program addressing all public inquiries, resolving disputes, and providing updates regarding the Program.
Develops focused outreach plans, designs engagement strategies, and creates materials for diverse audiences.
Supervises internal staff, manages consultants and contractors, providing technical assistance and direction for the program.
Develops policies, procedures, and training for staff, ensuring all personnel follow regulatory compliance.
Performs other duties as assigned.

How To Qualify Education:

Possession of a baccalaureate degree;

AND Experience:

Five (5) years of professional experience planning and managing capital or regulatory or water quality activities/projects; experience must include three (3) years of supervisory experience;

AND License:

Possession of a valid California Class C driver’s license.

Substitution:

Additional experience as described above may substitute for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

Desirable Qualifications:

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Experience in operations, maintenance and/or regulatory compliance and reporting for water services.

Experience in regulatory research, operations analysis, compliance, and implementation of new policy and programs for a utility department or agency.
Strong oral and written communication skills interacting with internal and external stakeholders.
Knowledge of domestic and commercial water service systems and fixtures, hydraulic conditions such as backpressure and back siphonage.
Experience and knowledge of water resource engineering, with emphasis in water quality, water treatment, and water distribution.
Knowledge of Federal, State, local laws, and applicable codes and regulations applicable to drinking water, water treatment and water distribution.
Experience establishing and evaluating project goals and adapting changes to a project as necessary.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

Verification Of Education And Experience

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

For applicants with foreign transcripts/degrees or education from Non-Accredited Schools, please visit How to Verify Education Requirements | SF.gov

Note

: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

What else should I know? Additional Information Regarding Employment with the City and County of San Francisco:

Information About the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Worker
ADA Accommodation
Veterans Preference
Right to Work
Copies of Application Documents
Diversity Statement

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. How To Apply

Applications for City and County of San Francisco jobs are

only

accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from notification@careers.sf.gov that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records.

Failure to receive this email means that the online application was not submitted or received. Job Analyst Information:

If you have any questions regarding this recruitment or application process, please contact the job analyst, Yvane at YMirabueno@sfwater.org.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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