Program Manager

About UES

Utility Energy Services (UES) provides top-tier services to regulated industries such as Utilities. UES focuses on energy efficiency, demand response, distributed energy resources, and electrification to transform how customers use energy and support market adoption of clean technologies. We strive to deliver cost-effective results every day through safety, efficiency and transparency.

About the Role

We are seeking a motivated and experienced Program Manager to oversee the day-to-day execution of a utility-sponsored energy efficiency program in Georgia. This role requires a balance of strategic leadership, operational oversight, and client/stakeholder management. The Program Manager will lead a cross-functional team to deliver high-quality results, drive program participation, and ensure compliance with utility and regulatory requirements.

This position is ideal for a candidate with proven program management experience, strong communication skills, and a passion for advancing energy efficiency and clean energy adoption.

Key Responsibilities

Program Leadership & Strategy

- Lead execution of all aspects of a utility-sponsored energy efficiency program, ensuring delivery against client goals and contractual obligations.

- Oversee program operations, including contractor engagement, customer participation, field service delivery, field quality assurance/quality control (QA/QC), and incentive processing.

- Manage program budgets, forecasts, timelines, and reporting to ensure cost-effective delivery and achievement of annual savings targets.

- Collaborate with utility clients, regulators, and internal leadership to align goals, performance metrics, and reporting requirements.

Team & Stakeholder Management

- Manage and mentor a team of program staff, including account managers, coordinators, and QA/QC field technicians.

- Serve as the primary liaison between contractors, trade allies, and program stakeholders; provide training, support, and performance guidance.

- Foster a culture of accountability, collaboration, and continuous improvement across the program team.

Operations & Execution

- Develop and maintain processes, workflows, and systems to streamline operations and maximize program effectiveness.

- Ensure accurate tracking of program participation, contractor compliance, and field verification activities.

- Produce client-ready reports, dashboards, and presentations to communicate program performance and recommend improvements.

- Identify opportunities for innovation and process improvement to increase customer participation and enhance contractor performance.

Required Qualifications

- Bachelor’s degree in business, engineering, environmental science, public policy, or related field.

- 5+ years of program management or operations management experience

- Strong leadership and people management skills, with experience leading cross-functional or field/office-based teams.

- Proven ability to manage client relationships, budgets, timelines, and deliverables in a fast-paced environment.

- Excellent communication and presentation skills, with the ability to lead stakeholder meetings and deliver clear updates.

- Proficiency in project management and reporting tools (CRM platforms such as Salesforce or Pipedrive preferred).

Preferred Qualifications

- Experience working with energy efficiency programs, HVAC contractors, building performance professionals, or rebate/incentive programs.

- Knowledge of utility regulatory environments, energy rebate programs, or Inflation Reduction Act (IRA) funding mechanisms.

- Familiarity with data analysis, performance tracking, and quality assurance processes.

- Six Sigma, PMP, or related certification a plus.

Work Environment & Benefits

- In-person role based in Atlanta, GA.

- Relocation assistance available for qualified candidates.

- Mission-driven culture with opportunities to make a measurable impact for Georgia customers.

Benefits:

- 401(k) with company match

- Health, dental, and vision insurance

- Paid time off and holidays

- Professional development opportunities

- Relocation assistance

Job Type: Full-time

Pay: $95,000.00 - $105,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible schedule

- Health insurance

- Paid time off

- Relocation assistance

- Vision insurance

Work Location: In person