Program Compliance Analyst - Customer Billing

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Budderfly is a fast-growing, private equity-backed energy management company that is helping the planet by reducing carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. By installing and managing a combination of patented technologies, equipment upgrades, and proprietary energy software solutions, we deliver energy savings with no investment required from our customers.

Recognized as one of Fast Company's Most Innovative Companies of 2025 and featured on the Inc. 5000 list of America's Fastest-Growing Companies for four consecutive years, Budderfly is driving real impact at scale.

We are an energetic, dynamic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We are looking for a Program Compliance Analyst - Energy Billing to identify gaps in system enhancements. The ideal candidate cares about the environment and will contribute to Budderfly'scommitment to reducing the carbon footprint while delivering valuable insight and outstanding support to our customers.

Responsibilities:

- Works with the Customer Data, Onboarding, and Internal Audit teams to close billing gaps (e.g. missing bills, account linkage).

- Test System & Invoice enhancements and changes; reports issues to the Billing Program Manager

- Works with the business on continued improvement of tools to ensure billing accuracy and EMO compliance

- Assists in developing and maintaining process standard documentation

- Dedication toward improving process and productivity

- Oversee and provide support for Budderfly programs such as shared savings, HVAC maintenance, and parts & labor

- Manages the ticket queue for the team: assigning tickets and reporting process.

- New customer billing setup and reporting progress.

- Billing offboarding and account finalizing of unenrolled sites.

Desired Skills and Experience:

- 4-year college degree preferred.

- Previous related work experience with knowledge of accounting concepts, invoice processing and validation.

- Experience in the energy or utility industry strongly preferred.

- Strong attention to detail with excellent time management; problem solving, project management and follow through skills are critical.

- Driven to create and improve processes to create a positive impact within an organization.

- Proficient in using MS Excel to combine and analyze data from various sources and generate reports and graphics; must be able to combine large volumes of data for consolidated reporting.

- Strong customer service orientation with the ability to interface with all levels within our customers' organizations.

Salary Range: 67K-70K, based on factors including level of experience, skillset and qualifications.

Applicants must be authorized to work for ANY employer in the U.S.

Job Location: Shelton Ct. Hybrid schedule

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer:

- Career advancement opportunities in a fast-growing, supportive company environment

- Competitive pay

- Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance

- Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.