Customized Energy Solutions (CES) is hiring a Retail Billing Analyst I to join our growing Retail Services team. This role is ideal for a recent graduate or early-career professional with billing, invoicing, or financial operations experience who is eager to build expertise in the energy industry.
As a Retail Billing Analyst, you’ll ensure billing accuracy, investigate and resolve discrepancies, and support clients with billing-related issues. You’ll also work with data sets, improve reporting tools, and help streamline billing operations. This is a great opportunity to grow your billing and data analysis skills in a collaborative, mission-driven company.
- Manage daily billing processes, including data validation, exception handling, and quality checks.
- Generate, review, and reconcile client invoices to ensure accuracy.
- Investigate and resolve billing discrepancies or escalations in a timely manner.
- Conduct system audits using Excel and SQL to confirm data integrity.
- Collaborate with technical and business teams to improve billing workflows and reporting tools.
- Support process improvements and automation to increase billing efficiency.
- Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field.
- 1–5 years of professional experience in billing, invoicing, accounting, or data operations
(internships included).
- Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups).
- Strong analytical and problem-solving skills with attention to detail.
- Effective communication skills to work with both technical and non-technical stakeholders.
- Ability to manage multiple billing tasks and meet deadlines.
- Familiarity with SQL and relational databases.
- Experience in the retail energy industry or with billing/financial systems.
- 00Exposure to data visualization or reporting tools (e.g., Power BI, Tableau).
At Customized Energy Solutions, we offer a competitive salary based on experience, along with comprehensive benefits like performance-based bonuses, comprehensive health coverage, and tuition reimbursement to support your ongoing growth and success