Customized Energy Solutions

Retail Billing Analyst I

Retail Billing Analyst I
Notice info
LocationPhiladelphia, PA
Job Typefull time
On-site
Utilities

About This Job

Customized Energy Solutions (CES) is hiring a Retail Billing Analyst I to join our growing Retail Services team. This role is ideal for a recent graduate or early-career professional with billing, invoicing, or financial operations experience who is eager to build expertise in the energy industry.

As a Retail Billing Analyst, you’ll ensure billing accuracy, investigate and resolve discrepancies, and support clients with billing-related issues. You’ll also work with data sets, improve reporting tools, and help streamline billing operations. This is a great opportunity to grow your billing and data analysis skills in a collaborative, mission-driven company.


What You’ll Do

- Manage daily billing processes, including data validation, exception handling, and quality checks.

- Generate, review, and reconcile client invoices to ensure accuracy.

- Investigate and resolve billing discrepancies or escalations in a timely manner.

- Conduct system audits using Excel and SQL to confirm data integrity.

- Collaborate with technical and business teams to improve billing workflows and reporting tools.

- Support process improvements and automation to increase billing efficiency.


Qualifications

- Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics, Information Systems, or a related field.

- 1–5 years of professional experience in billing, invoicing, accounting, or data operations

(internships included).

- Advanced proficiency in Microsoft Excel (pivot tables, formulas, lookups).

- Strong analytical and problem-solving skills with attention to detail.

- Effective communication skills to work with both technical and non-technical stakeholders.

- Ability to manage multiple billing tasks and meet deadlines.


Preferred (Not Required)

- Familiarity with SQL and relational databases.

- Experience in the retail energy industry or with billing/financial systems.

- 00Exposure to data visualization or reporting tools (e.g., Power BI, Tableau).


Additional Information

At Customized Energy Solutions, we offer a competitive salary based on experience, along with comprehensive benefits like performance-based bonuses, comprehensive health coverage, and tuition reimbursement to support your ongoing growth and success

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