Principal Sales Support Analyst - Broker Commissions

Requisition ID: 92112

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Position Specific Description

Come join our Sales team! We are seeking a Principal Sales Support Analyst who has a passion for making a difference in the Natural Gas and Retail Energy market. The ideal candidate will support direct and/or indirect sales activities for most deregulated markets while serving as the primary point of contact for broker engagement and commission inquiries. The ideal candidate will have experience in data analysis and visualization, and will possess strong analytical, problem-solving, and communication skills.

Position Specific Duties and Responsibilities

- Serve as primary liaison for broker commission inquiries. Lead a team responsible for providing timely, accurate responses to broker questions regarding commission structures, payments, and policies.

- Sales Support: Support custom pricing requests, process commercial sales agreements, and manage prospect and account setup for deregulated markets.

- Data Analysis & Insights: Collect and analyze business data to identify trends, patterns, and insights that inform strategic decision-making.

- Reporting & Visualization: Develop and maintain complex Excel spreadsheets to track and report on business metrics. Build dashboards and reports using PowerBI and other relevant business analysis tools.

- Cross-Functional Collaboration: Work with stakeholders across Sales, Finance, Compliance, and Contract Administration to understand business requirements and translate them into actionable insights.

- Process Improvement: Identify and recommend opportunities for process improvement, automation, and enhanced broker experience.

- Executive Communication: Present findings and recommendations to senior leadership in a clear and concise manner.

Position Specific Preferred Qualifications

- Strong customer service orientation with excellent communication and interpersonal skills.

- Experience in broker relations, commissions, or sales support.

- Proven ability to lead, mentor, and support a team.

- Experience building Excel models and carrying out complex analyses.

- Experience in data visualization and dashboard development (PowerBI highly preferred).

- Detail-oriented with strong problem-solving capabilities.

- Ability to manage multiple priorities in a fast-paced environment.

Job Overview

Employees in this role are the recognized experts within the organization and area of focus. Employees in this job provide expertise and strategic focus needed to conduct complex operational analyses that support informed decision making within the business unit.

Job Duties & Responsibilities

- Conducts analyses and prepares reports that provide operational and/or technical support to business operations

- Conducts quantitative and qualitative research to support small to medium special projects

- Assists with process design and modification for continuous business improvement

- Directs, mentors and coaches lower level analysts

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor's or Equivalent Experience

Preferred Qualifications

- Bachelor's Degree

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt Employee Type: Full Time Job Category: Sales Organization: Gexa Energy, LP Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

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