Physical Security Field Representative - Corporate Security - Holmdel Office

FirstEnergy at a Glance

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

The position reports to the Supervisor, Compliance Field Support & Physical Security.

About the Opportunity

The Physical Security Field Representative is the primary point of contact for all physical security and compliance related issues within the service territory. The Physical Security Field Representative travels throughout the operating footprint to ensure compliance to corporate and regulatory standards, works with all levels of management as appropriate, liaises with federal, state, and local law enforcement, responds to & investigates all physical security related incidents & investigations, and develops threat & risk assessments and implements appropriate mitigation strategy plans.

Responsibilities include:

- Ensuring effective regulatory compliance to the North American Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) Standards by providing guidance to support and enhance operational business unit's risk management, cyber, information, physical, and personnel security programs

- Maintaining and developing FE compliance policies, programs, procedures, and guidelines related to the NERC CIP Standards and to physical security best practices

- Developing and implementing physical security threat & risk assessments with appropriate mitigation plans to ensure compliance with NERC CIP standards

- Preparing for, coordinating, and supporting compliance audits conducted by internal resources, consultants, or regulatory organizations

- Working with responsible FE organizations to coordinate resolving physical security technology issues, developing improvement recommendations, and creating mitigation plans

- Investigating and documenting root cause analysis to submit potential violations to FERC Compliance and ensuring they are tracked for timely resolution and fully documented in auditable records

- Utilizing FE compliance technology (RAAD, ProWatch, Salto) to assign, track, and monitor compliance efforts

- Conducting physical security investigations, incident, threat, and compliance reports as appropriate - summarizing the investigations, details, interviews, key findings, and recommendations to be made

- Developing, implementing, and monitoring Corporate Security policies and procedures

- Performing physical security assessments to identify risks to security and compliance, while working with local management and the Physical Security Technology group to propose remediation activities

- Escorting security technology vendors performing maintenance and installation of equipment, as needed

- Escorting visitors who do not have authorized unescorted access to CIP locations, as needed

- Operating as the regional entity and single point of contact for all security and compliance related issues, including implementation of resolution for security issues

- Liaising with federal, state, and local enforcement agencies, as needed

- 100% travel to FE locations within service territory areas, could include overnight stays

The Physical Security Field Representative III level will be expected to perform all the above

Qualifications at the Physical Security Field Representative III include:

- Bachelor's degree in a related discipline is preferred, along with a minimum of 4 years professional work experience required

- In lieu of a degree, 7 years professional work experience required

- Experience in facilitating creative problem-solving sessions

- Demonstrate strong verbal, written, and interpersonal communication skills

- Ability to write & present general and training communications

- Ability to write and follow work plans

- Ability to research, analyze, and resolve access concerns independently

- Ability to work with cross functional groups

- Commitment to providing quality service and deliverables in a timely manner

- Demonstrate strong time management skills

- Must be able to multitask during emergency & normal operational situations and can change priorities as needed

- Desire to continue to learn, grow, and work across FirstEnergy & deliver results

- Teamwork, communication, and innovation are essential, as well as taking independent initiative on tasks to be completed

- Proficient in Microsoft Office applications (i.e. MS Office, Outlook, FileNet P8, MS Project and Visio, etc.)

- Ability and willingness to be available for call-in and after-hours work, if needed

- 100% travel required to FE locations within service territory areas, could include overnight stays

The Physical Security Field Representative IV level will be expected to perform all the above, responsibilities with more proficiency, and in a more independent manner than a level III.

Qualifications at the Physical Security Field Representative IV include all the above plus:

- Bachelor's degree in a related discipline is preferred, along with a minimum of 7 years professional work experience required

- In lieu of a degree, 10 years professional work experience required

- Demonstrated working knowledge of compliance related to the NERC CIP standards

- Ability to think technically, research, analyze, and document findings

- Highly motivated; ability to work in a more independent manner with a high level of productivity

- Excellent communication skills to effectively annotate findings in both written and verbal form

- Ability to write at a professional and technical level to ensure a consistent understanding of the subject matter across multiple knowledge levels

- ASIS Certification preferred (Associate Protection Professional, Certified Protection Professional, Physical Security Professional, Professional Certified Investigator)

The Physical Security Field Representative V level will be expected to perform all the above & additional responsibilities, demonstrate leadership, and exhibit strong written & verbal communication skills (including presentation skills).

Qualifications at the Physical Security Field Representative V include all the above plus:

- Bachelor's degree in a related discipline is preferred, along with a minimum of 10 years professional work experience required

- In lieu of a degree,13 years professional work experience required

- Demonstrated in-depth knowledge of compliance related to the NERC CIP standards

- Demonstrated strong performance

- Work at a higher level of responsibility with greater self-direction

- ASIS Certification required (Associate Protection Professional, Certified Protection Professional, Physical Security Professional, Professional Certified Investigator)

- Be a Compliance Champion or become one within one year

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team