Parts Counter Sales - PARTS004817

Description

Would you like to be part of a focused, dedicated team? Do you want to

work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive

training and employee development along with an opportunity to grow your

career and thrive under Wagner s reputation for excellence. We offer

excellent benefits and supply you with the tools you need to maximize your

potential and grow within Wagner.

Benefits Include Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8

company paid holidays

Medical, dental, and vision insurance

Life and AD&D Insurance

Retirement Plans - 401K and Roth 401K , eligible employees can receive a

company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

CEFCU- Citizens Equity First Credit Union - Employees have access to services

include payroll deductions savings, accounts, loans, VISA card, and more.

Additional Benefits include: Unum Supplemental life Insurance, Aflac

Critical Illness + Accidental Insurance, ID WatchDog and discounted

employee phone plans.

The Parts Counter Sales person is responsible for the sale of parts to

customers in the Parts Counter area, exhibiting strong parts knowledge and

customer service skills in a manner that reflects the company s vision of

working as One Professional Team.

Pay Rate: $19.46 - $28.35 per hour

Pay rate is dependent on education and experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities

To Perform These Essential Functions.

Receives phone-in and walk in customers request for parts

Locates parts for customers on various machines, CAT, and other brands we

service

Finds parts using automated system

Maintains good notes, organized desk for easy and quick access to information

Maintains warranty credits/inspections and Warranty return processes

Pulls orders

Processes Customer and Shop order credits and quotes

Puts proper notes on orders for backorder analysts to process backorders

Ensures proper shipping instructions are placed on orders

Works cooperatively with fellow team members to accomplish warehouse/parts

goals

Functions as the liaison to the Service Shops for parts backorders

Answers phone calls as a primary responsibility in a prompt and professional

manner

Helps fellow counter personnel find parts information more efficiently

Assists the supervisor in projects when called upon

Handles on-call duties, assisting customers after hours

Appropriately suggests the purchase of additional items when selling a part

Provides leads to PSSR s, Service shops, etc.

Relays proper parts technical information when necessary

Directs customers to the proper service techs, when more information is needed

Other duties as assigned by manager

Required Education And Experience

High School Diploma or GED

1+ years working with parts

1-3 years administrative/clerical experience

1-3 years customer service experience

1-3 years sales experience

Physical Demands & Competencies

Standing, walking, talking, sitting, use of hands & hearing

Squatting/Kneeling

Ability to ascend/descend ladders, stairs, etc.

Data Entry, telephone, reading/writing, reasoning, organizational,

communication & math skills

Safety & Product Knowledge

Medium work that includes lifting and/or moving objects up to 32 pounds or

more

Work Environment Noise: Loud

Environment: Indoors and Outdoors

Other Duties

Job Offers are contingent upon all required pre-employment screenings which

may include but are not limited to background checks, drug/alcohol

testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a

comprehensive listing of activities, duties or responsibilities that are

required of the employee for this job. Duties, responsibilities and

activities may change at ny time with or without notice.

Requirements Are Representative Of Minimum Levels Of Knowledge, Skills

and/or abilities. To perform this job successfully, the employee must

possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to

federal employment laws. For further information, please review the Know