Join Utility Partners of America (UPA) and be part of a dynamic team dedicated to delivering exceptional customer service.
We are seeking a highly motivated full-time Bilingual Warranty Sales Representative with outstanding interpersonal skills to assist homeowners with their warranty service needs. If you thrive in a fast-paced environment, enjoy problem-solving, and excel in customer engagement, we want to hear from you!
- Handle inbound customer calls regarding new and existing warranty service requests.
- Educate customers on warranty coverage, contract terms, claims, and work orders.
- Facilitate dispatch activities and assist with contractor scheduling.
- Proactively identify and resolve customer concerns, ensuring high satisfaction.
- Maintain accurate records and provide timely follow-ups to homeowners and contractors.
- Conduct outbound calls to address high-priority accounts and resolve issues efficiently.
- High School diploma / GED required
- Strong Sales and Customer Service focus
- Comfortable with 100% phone-based customer interaction.
- Spanish-speaking candidates preferred
- Availability for up to 7 hours per day
- Priority coverage on Mondays, Fridays, and days following holidays
- Flexibility during these time intervals:
8 AM – 12 PM or 9 AM – 1 PM
10 AM – 2 PM
3 PM – 7 PM
- Paid training to set you up for success (approximately two weeks).
- Competitive hourly pay: Starting at $16.50 per hour plus incentives.
Ready to build a rewarding career? Apply today and become part of the Utility Partners of America team!