Park Operations Manager

Do you enjoy the great outdoors and leading great people? We, at LCRA Parks, have an outstanding leadership job opportunity for you! As the Park Operations Manager, you will lead an energetic team while directing park operations in the district east of Austin, Texas. This park district has over 25 miles of multi-use trails, event venues, sleek Airstreams, cozy cabins and over 40 mix-use campsites for visitors to enjoy. Not to mention, the eastern district hosts a wide array of events, summer camp, recreational activities and educational programs. If being surrounded by nature, while creating memorable experiences, and leading outstanding people excites you, this management position will be a perfect fit. We want you to apply today!

You will be trusted to:

- Provide leadership and direction by developing goals, objectives, priorities, plans and procedures. Make recommendations and proposals to management as required.

- Provide leadership and direction to staff. Hire, train, assign work, evaluate and manage performance, determine compensation of subordinate staff in compliance with human resources policies and handles all aspects of staff supervision.

- Participate in the development and oversight of public use outdoor facilities including providing information, assistance and directions to the general public regarding the park and the use of its facilities; interpreting policies and procedures; and coordinating and monitoring work of contractors.

- Give input for a comprehensive customer service program including oversight and management of customer service program. Implement and execute policies and procedures to facilitate a quality customer service experience. Track performance metrics for customer service representatives by implementing methods to record, assess, and analyze customer feedback.

- Develop a comprehensive maintenance program including oversight and management of leases, contracts, interlocal, in-kind and operational agreements with other public agencies or private entities.

- Ensure facilities, vehicles and equipment are maintained at an appropriate level through frequent inspections. Initiate work directives to correct minor discrepancies. Provide input regarding requirements for contractor quotes for repairs and upgrades.

You qualify with:

-Twelve or more years of experience in operations, customer service, administration, educational and recreational programming, and development and execution in parks, retail, hospitality, tourism or other relevant experience, including three years of leadership responsibility. A degree(s) in parks and recreation, education, business, communications, marketing, sales or relevant field may be substituted per LCRA guidelines for certain years of experience.

- Driver's license

You are a great fit with:

- Experience managing financial performance including revenue, expenses, forecasting, capital expenditures, and operating budgets

Salary:

$97,700-$119,400

This pay range represents a general target and is not reflective of the full pay range. Offers to selected candidates are contingent upon various factors such as skills, experience and education.

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

LCRA is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can contact LCRA Human Resources (512) 578-4004 or email lcra.benefits@lcra.org. Reasonable accommodations will be determined on a case-by-case basis.