Operations Support Assistant

Administrative Coordinator – 811 Support (Entry Level)

Pipeline Integrity Resource (PIR) – In-Office | Full-Time

About PIR

Pipeline Integrity Resource keeps underground infrastructure safe, compliant, and functioning the way it should. We support drilling, cathodic protection, and pipeline integrity projects across the country — and we do it with accuracy, reliability, and a team-first mentality. If you're looking to get your foot in the door in a stable, essential industry… welcome.

Position Summary

We’re hiring an entry-level Administrative Coordinator to support our office, our field teams, and our 811 ticketing process. No experience in pipeline integrity required — we’ll train you. But if you do have exposure to 811 utility locating or dig tickets? That’s a golden bonus star.

This role is ideal for someone who’s organized, proactive, confident on the phone, and ready to learn a niche industry where attention to detail actually matters.

What You’ll Do:

811 / Utility Support (We’ll Train You!)

- Create and update 811 dig tickets for scheduled projects.

- Learn how to communicate with utility companies and locators to confirm clearances.

- Track ticket status and follow up when needed (professionally persistent is the vibe).

- Keep accurate records of all ticket activity and clearance info.

Office & Field Coordination

- Assist with scheduling field crews and confirming job details.

- Help prepare job packets, site maps, and project documentation.

- Update spreadsheets, logs, and internal systems with job and ticket information.

- Support project managers with general administrative tasks.

General Office Admin

- Answer phones, greet visitors, and keep office operations running smoothly.

- Organize, file, and maintain project paperwork.

- Provide day-to-day administrative support as needed.

What You Bring:

- Entry-level admin skills — reliable, organized, and ready to learn.

- Comfortable making phone calls and communicating with utilities, crews, and vendors.

- Strong attention to detail and ability to manage multiple tasks at once.

- Solid computer skills (email, spreadsheets, digital filing).

- Bonus points: Any experience with 811 systems, dig tickets, utility locating, or construction scheduling.

- Must work onsite Monday–Friday.

Why You’ll Love It Here:

- A supportive team willing to teach you the ropes.

- Opportunities to grow into project coordination or operations roles.

- Stable industry + year-round work = job security.

- A company that appreciates accurate work and a good attitude.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: On the road