Operations Support Analyst

What’s The Role

Responsible for end-to-end tracking, reconciliation, and settlement of crude oil transactions. This role ensures accurate data capture, manages losses, prevents profit leakage, and provides operational and commercial insights across all crude movements. Analysts are expected to own the molecule, understanding the full lifecycle and implications of each transaction.

Accountabilities:

- Record and monitor physical crude movements

- Ensure timely, accurate data entry into systems

- Reconcile and settle internal and external crude transactions

- Interpret operational and commercial impacts of data

- Manage losses and mitigate profit leakage

- Understand, review, and verify contracts, complex pricing, quality banks, and pipeline systems

- Analyze allocated volumes and revisions for data integrity

- Investigate unsettled items in LPS, Endur, and TSAP

- Report on all aspects of crude logistics and transactions

- Tracking and reconciling large number of barrels moving across North America

- Manage monthly working inventory and settle counterparties

- Support financial close by analyzing forecast vs. actual volumes

- Operate monthly SOX controls

- Reconcile inventory with third-party statements

- Resolve volumetric discrepancies and pursue collections on disputed balances

- Identify root causes of issues and drive resolution

- Flexibility to work beyond normal hours during close or peak periods

What You Bring

- Must have legal authorization to work in the US on a full-time basis for anyone other than current employer

- Bachelor’s degree in business, Finance, Supply Chain, or a related field.

- At least 3+ years of experience in crude oil operations, trading support, or energy logistics

- Experience with systems such as Endur, TSAP, and LPS is highly preferred

- Advanced Excel skills with strong proficiency in data reconciliation, managing large datasets, and interpreting operational impact

- Familiarity with pipeline systems, quality banks, and complex pricing structures

- Experience with ERP systems and trading platforms

- Ability to analyze volumetric discrepancies and resolve settlement issues

- Understanding of contractual components and accounting principle

- Effective communicator across teams and with counterparties

- Experience working with financial closing teams and resolving receivables/payables

- Detail-oriented with a strong sense of ownership (“own the molecule” mindset)

- Willingness to work extended hours during monthly close or peak trading periods

- Proven ability to operate under SOX controls and compliance standards

What We Offer

The base salary range for this position is $78,000 - $118,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

- Progress as a person as we work on the energy transition together

- Continuously grow the transferable skills you need to get ahead

- Work at the forefront of technology, trends, and practices

- Collaborate with experienced colleagues with unique expertise

- Achieve your balance in a values-led culture that encourages you to be the best version of yourself

- Benefit from flexible working hours, and the possibility of remote/mobile working

- Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.

- Take advantage of paid parental leave, including for non-birthing parents

- Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

- Grow as you progress through diverse career opportunities in national and international teams

- Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal,

click here . Shell in The United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy.

We operate in all 50 states, from our Deep Water platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US.

We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas.

We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.