Vervantis Inc.

Operations Support Specialist

Operations Support Specialist
Notice info
LocationTempe, AZ
Job Typefull time
Salary$45,000-$45,000
On-site
Oil and Gas

About This Job

Join Vervantis – Where Innovation Meets Operational Excellence.

Are you a detail-oriented, proactive problem-solver with a passion for efficiency? Do you thrive in a fast-paced environment where every day brings a new challenge? If so, we want YOU to join our team at Vervantis, a leader in utility bill management that helps businesses optimize and streamline their energy costs.

As a Senior Operations Specialist, you’ll be part of a dynamic team, reporting into the Senior Operations Team Leader. Your role will be critical in ensuring accurate billing, resolving issues, and delivering best-in-class customer service. You’ll also collaborate with vendors, manage key processes, and contribute to continuous operational improvements.


What You’ll Do


Be the of Utility Bill Management

Monitor and manage a shared email inbox, responding to client and vendor inquiries with speed and precision.
Validate utility invoices for accuracy, ensuring compliance with contract terms.
Identify discrepancies and proactively resolve billing issues.


Engage & Collaborate

Work closely with utility vendors to negotiate better terms and resolve disputes.
Build strong relationships across internal teams to streamline communication.
Utilize a ticketing system to track and manage client inquiries, ensuring nothing falls through the cracks.


Drive Operational Excellence

Use Excel and data analysis to support invoice validation and reporting.
Implement best practices to optimize efficiency and accuracy.
Adapt quickly to shifting priorities and process improvements.


What You Bring to the Team

· Experience & Expertise – 2+ years in utility bill management, operations, customer support, or a related field.

· Tech-Savvy – Proficiency in Microsoft Office (especially Excel), Outlook, and Mac systems

· Communication with solid commitment to customer service – Strong written and verbal skills to engage with clients, vendors, and internal teams.

· Problem-Solver – Ability to analyze issues, think critically, and propose effective solutions.

· Detail-Oriented – A sharp eye for accuracy and the ability to multitask in a fast-paced environment.

· Team Player – Ability to work collaboratively within a structured team, reporting into the Senior Operations Team Leader.

· Self-Starter – Highly organized, adaptable, and able to work independently without a rigid structure.


Why Join Vervantis?

At Vervantis, we don’t just process utility bills—we transform the way businesses manage energy costs. Here’s why you’ll love working with us:


Excellent Company Benefits, including:

Competitive salary
Gym subsidy options
Career growth opportunities
A dynamic and collaborative work environment


Job Type: Full-time


Pay: $45,000.00 per year


Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday
No weekends


Application Question(s):

>2 years Microsoft Office experience including excel


Experience:

Customer relationship management: 2 years (Required)


Ability to Commute:

Tempe, AZ 85281 (Required)


Ability to Relocate:

Tempe, AZ 85281: Relocate before starting work (Required)


Work Location: In person

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