New Construction Account Manager

About Us

South Jersey Gas is a natural gas utility company that delivers safe, reliable, affordable clean energy to over 400,000 residential, commercial, and industrial customers in Atlantic, Cape May, Cumberland, Salem, and portions of Gloucester, Burlington, and Camden counties in New Jersey. At our core, we are dedicated to being a committed community partner, providing exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At South Jersey Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The New Construction Account Manager works directly for South Jersey Gas with a focus on connecting new customers and promoting the installation of high efficiency natural gas heating equipment and appliances to the New Construction market. Responsible for initiating, building and managing relationships with the builders and developers and associated trade and industry groups that serve the southern New Jersey region. As New Construction Relationship Manager, this individual will be responsible for forming and maintaining connections with business clients to drive sales in both the residential and commercial new construction market by connecting new customers accounts. Their duties include meeting with developers in-person to discuss new products or services, tracking and forecasting new business, resolving client issues with SJG’s new service installation process before, during and after installation. They will preserve relationships and communicate with the new construction team and with other departments within SJG to continually improve the client experiences. This individual will be responsible for achieving their own monthly and annual sales goals respective to their assigned territory/segment for new construction customer acquisitions.

Essential Functions:

- Sell, connect and manage new business, achieve or exceed sales targets and surpass expectations of customers.

- Sales and project management methodologies, proactive outbound calls, managing leads, qualifying leads, performing demonstrations, overcoming objectives, closing sales, etc.

- Work as a team with sales/relationship management team members to achieve department/company assigned goals.

- Drive individual productivity and maintain an appropriate level of daily activities (client calls, job processing and job tracking).

- Drive individual sales and achieve assigned revenue, project and customer relationship management goals.

- Achieve own set sales target by promoting natural gas installations to new construction home and business owners, builders and developers in assigned territory.

- Development relationships to facilitate the sales process through the team. Develop internal relationships, communicate with key persons within SJG, maintain close contact with all trade allies and appropriate financial service companies, who may install, finance, or influence the decision to purchase energy efficient systems including natural gas consuming equipment in the existing markets.

- Assure the maintenance and the accuracy and currency of the Sales Opportunity and other electronic and manual systems.

- Develop and lead change of systems to assure optimum operation of the New Construction Sales Organization.

- Develop relationships with the key residential developers building in Southern New Jersey. Involve South Jersey Gas executives and management in this process to strengthen the relationships between these organizations and their key decision makers.

- Perform field work tasks year-round, including travel to visit construction sites and meet with builders, developers, project managers, is required

- Attend tradeshows and industry conferences that represent SJG – this may include bus/air/car travel

- Perform duties inherent in the role consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required.

- Performs other duties as assigned.

Qualifications

Required Background:

- Bachelor's degree in business, marketing or related field with minimum of 3 years sales and account management experience, in successful direct sales in a commissioned environment.

- Masters degree or equivalent work experience may be considered in lieu of degree.

Required Skills:

- Demonstrated experience in managing projects, relationships, and processes.

- Experience cold calling and door to door sales.

- Proven track record of meeting and exceeding sales goals.

- Excellent interpersonal skills including written and verbal communication with highly developed negotiation, persuasive, presentation, and interpersonal skills at all levels.

- Self-motivated, flexible, and open to change.

- High process orientation.

- Strong planning, organizing, reporting, and networking skills.

- Highly driven with enthusiasm to meet high customer service and sales targets and to cope under pressure.

- Trustworthy, professional, and reliable when dealing with confidential information.

- Excellent computer and computer system utilization skills: MS Office Suite, Customer Relationship Management (CRM) technologies, Work Management Systems.

Preferred Background:

- Experience in new construction project management, real estate development, or a related field.

- Excellent sales abilities coupled with a project management track record.

- Experience with Customer Relations Ship Management (CRM) software like Salesforce.

- Knowledge of the Natural Gas distribution system and how system operates

- Experience reading and interpreting construction site plans and building drawings is recommended.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

- Flexible vacation, Paid Time Off, and Sick Leave package

- Comprehensive Health, Dental, and Vision Insurance

- Short-term and Long-term Disability Insurance

- 401(k), with generous company match

- Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.