Manager of Technical Pre-Sales Support

Description

Title: Manager of Technical Pre-Sales Support – BESS & Tracker Department: Commercial Strategy Location: Houston, TX or Irvine, CA Supervisor: Chief Commercial Officer

FLSA Status: Exempt

Position Status: Permanent, Full-time

Work Status: Hybrid

MANAGER OF TECHNICAL PRE-SALES SUPPORT – BESS & Tracker

Hanwha Qcells USA Corp (Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future.

Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Development, Module, and EPC teams, while ensuring close coordination with other vital internal groups such as Project Finance, Systems Integration, and Legal. This collaborative approach ensures that Qcells USA projects deliver exceptional value and performance. With several multi-billion-dollar investments, Qcells is pioneering the establishment of the only complete module supply chain in the U.S., including the expansion of our Georgia module manufacturing facility, which stands as the largest in the Western Hemisphere.

As an integral part of the global Qcells brand, Qcells USA benefits from a legacy of excellence in photovoltaic manufacturing. Qcells is renowned worldwide for its high-performance, superior-quality solar cells and modules. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.

SUMMARY

The Manager of Technical Pre-Sales Support will serve as a key technical interface between Qcells’ commercial organization and its utility-scale customers across solar PV and energy storage segments. This role is responsible for translating complex customer requirements into technically viable and commercially optimized solutions, supporting the pursuit of new EPC and equipment-only opportunities.

The ideal candidate combines technical depth in PV and energy storage design with strong communication and collaboration skills. This individual will actively contribute to project qualification, solution development, and proposal generation across the pre-sales lifecycle. They will work closely with internal teams including Sales, Engineering, Estimating, Procurement, and Project Execution to ensure proposals are not only technically sound but also aligned with Qcells’ strategic goals.

This position reports to the Chief Commercial Officer or another management personnel that CCO may designate, and is Hybrid-based in Houston, TX or Irvine, CA and working hours are Monday through Friday, from 8:00am to 5:00pm or 9:00am to 6:00pm local time. This position may require up to 30% travel.

ESSENTIAL JOB FUNCTION & RESPONSIBILITIES

- Serve as a technical subject matter expert for customer-facing sales support for utility-scale PV, tracker, and BESS opportunities.

- Develop technical proposals including system configurations, single-line diagrams, and layout concepts for solar and BESS projects.

- Support the preparation of technical responses to RFPs, RFIs, and due diligence requests in collaboration with sales and other internal teams.

- Contribute to the development of BESS sizing models and performance analyses, tailored to specific customer use cases and interconnection requirements.

- Collaborate with product and engineering teams to provide input on customer needs and ensure alignment between technical solutions and project requirements.

- Analyze customer requirements to inform system architecture and support commercial strategies.

- Conduct technical presentations and participate in customer meetings to effectively communicate Qcells' capabilities and value proposition.

- Monitor relevant industry standards, codes, and regulations (e.g., UL9540A, NFPA 855) impacting PV and BESS system design.

- Assist with the hand-off process to project execution teams, ensuring continuity of technical information and customer expectations.

- Participate in internal initiatives to improve technical sales processes and tools.

- Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position.

- Perform other duties and special projects, as assigned by Management.

REQUIRED QUALIFICATIONS

- Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related technical field. Master’s degree is a plus.

- Minimum 5 years of experience in the renewable energy industry, with at least 1 year focused on BESS project support or design.

- Solid understanding of BESS system components (e.g., battery racks, PCS, BMS, EMS) and relevant integration concepts.

- Familiarity with PV system design and performance tools (e.g., Helioscope, PVSyst, AutoCAD).

- Ability to interpret customer specifications, interconnection requirements, and performance guarantees to support the creation of technical designs.

- Strong written and verbal communication skills with the ability to clearly articulate complex technical information to various audiences.

- A collaborative and detail-oriented mindset with a focus on delivering effective solutions.

- Experience working in a cross-functional environment, interacting with sales, engineering, and construction teams.

- Knowledge of key industry codes and standards (e.g., NEC, IEEE, UL, and NFPA) relevant to solar and BESS projects.

EXAMPLES OF PHYSICAL DEMANDS

- Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day

- Move/Traverse: infrequently bend, stand, stoop and/or walk

- Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds

- Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations

- Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far

- Climb: occasionally ascends/descends on stairway to get to office upper and lower floors

- Travel: up to 30% as needed

EXAMPLES OF WORK ENVIRONMENT

- Regular professional, office business setting

- Noise level ranges from low to moderate (if in office setting)

- Noise level ranges from moderate to high (if on construction worksite)

- Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department

Hanwha Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is important to note that the job descriptions provided by Qcells USA Corp are not intended to be comprehensive lists of all duties, responsibilities, or qualifications associated with the positions. Duties and responsibilities may change at any time with or without notice, reflecting our dynamic and evolving work environment.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations at hr-usa@qcells.com.