Manager of Field Service

Manager of Maintenance Services

The Manager of Maintenance Services is responsible for management of fleet maintenance activities including such essential matters as safety, planning, budgeting, scheduling, procurement, contracting, and execution. Coordinates outage scope development with client personnel to minimize the impact of outage activities on plant availability. This position directly manages the Construction and Field Service (CFS) Maintenance Services Department in support of planned and emergency maintenance outages. Ensures effective, prudent outage and cost management, legal compliance with Federal and State regulations, and completion of scheduled outages in a standardized manner, which promotes the Safety, Quality, Schedule, Productivity and Financial Goals established by the Company.

ESSENTIAL JOB DUTIES:

- Works closely with Toshiba Key Account Managers to develop opportunities for TIC maintenance services.

- Works with Toshiba Engineering to develop and introduce maintenance best practices and technological improvements.

- Manage all aspects of the Maintenance Department including employee and equipment safety, work practice management, quality, productivity, procurement, planning, scheduling, hiring and development, labor relations and budgeting.

- Participate in industry conferences and organizations such as EPRI, Power Gen, Building trade labor forums, etc. as required.

- Identify methods and processes that improve maintenance response and work within the fleet to affect improvements.

- Directs the development of estimates, specifications and maintenance/work packages detailing work scope and resource requirements for outage projects.

- Develops necessary performance plan and budgets to provide for adequate funding and staffing to achieve the Company’s goals and objectives with respect to maintenance services.

- Responsible for P&L of Maintenance Services Department.

- Establishes cost control and review measures to monitor outage performance and verify expenditures are prudent and within budget.

- Approves/recommends the approval of construction contracts, contract changes, and any cost variance with the original budget.

- Continuously identify and refine the proposal process to minimize quote cycle time.

- Enforce order booking requirements and drive improvements in the contract turnover process to ensure proper control.

SKILLS & EXPERIENCE:

- Engineering degree, mechanical preferred

- 10 years experience in field service operations with experience in power generation equipment maintenance and service.

- Strong initiative and self motivation

- Experience in managing a team.

- Solid judgment skills.

- Strong analytical skills to prioritize work and troubleshoot issues efficiently

- Advanced level of planning and organizational skills.

- Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of employees both internal and external.

- Experience in effective procedure and process execution.

- Experience with the use and application of ERP systems.

- Proficient in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer based document management systems is needed. Familiarity with Microsoft Project highly desired

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PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- While performing the duties of this job, the employee is regularly required to talk or hear, and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl.

- The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs.

- The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

- Extensive Travel required.

- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer’s facility and the work to be performed.

WORK ENVIRONMENT:

- While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.

- The work within a customer’s facility is regularly loud and can often be extremely loud.