Manager - Learning and Leadership Development

#WeAreONEOK

–

Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. Job Summary Job Profile Summary

Manage and lead staff that will drive value by establishing, reviewing and improving learning programs. Collaborate with management and stakeholders to streamline learning efficiencies and expand the talent and skills to assist with the organizations success by developing its people.

Essential Functions And Responsibilities

- Oversee the facilitation of learning programs, in both classroom and virtual environments, creating a comfortable, inclusive and engaging learning environment for meaningful discovery, discussion and collaboration.

- Creation of learning programs/initiatives: Lead the full life-cycle of program design, development, implementation and evaluation, including but not limited to needs analysis, creating/sourcing relevant materials, communications, surveys, facilitation and train the trainer sessions.

- Evaluate learning needs through surveys, interviews and performance gaps to identify opportunities, priorities, and recommend interventions within courseware and software to improve organizational performance.

- Lead an iterative approach to designing and delivering innovative development initiatives tied to measurable business results that meet stakeholder needs and development objectives. Leverage best in class techniques and tools, offer on-going, immersive and engaging learning experiences that include education, experience and exposure opportunities.

- Develop staple curriculums for all employees including emerging leaders.

- Work closely with various leaders across the organization to gain knowledge of departments and capture learning needs.

- Utilize different modalities of learning, including e-learning, microlearning, and mobile learning.

- Monitor budget to ensure appropriate allocation for learning programs and find solutions to ensure implementation.

- Build relationships with 3rd party learning providers to ensure optimal results and on time, within budget delivery of learning products.

- Oversee the maintenance and sustainability of the Learning Management System.

- Manage and mentor the development of the HR department from a learning perspective.

- Monitor trends and best practices to improve performance and engage the modern learner, incorporating innovative solutions into content design and development recommendations.

- Develop and assess competencies for all corporate functions including associated materials for interview guides, performance management, and upskilling existing talent.

- Develop evaluation methods and initiatives to measure effectiveness of learning programs and bring recommendations.

Education

- Bachelor's Degree in Education, Instructional Design, Human Resources or related field and/or a combination of formal education including the following job-related experience:

Work Experience

- This role is typically attained through:

- Five or more years’ designing and delivering learning programs.

- Five or more years’ experience using instructional design and learning development principles and tools.

- Three or more years’ experience designing and delivering a variety of learning modalities.

- Experience in use of Learning Management Systems.

- Experience applying new learning technologies to learning program design and delivery.

- Experience developing learning solutions, leveraging instructional design principles and delivering successful learning methods and trainings.

Knowledge, Skills And Abilities

- Knowledge of: different learning modalities and applying the appropriate approach.

- Knowledge of: curriculum development, delivery methodologies and best practices.

- Skills in: facilitating learning through virtual and in class.

- Skills in: needs analysis, instructional design and facilitation.

- Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.

- Skills in: interacting, advising and communicating effectively with teams, peers and all levels of management.

- Skills in: organizational and project management.

- Ability to: think strategically and critically.

- Ability to: plan and manage multiple projects and priorities.

- Ability to: establish and sustain positive, long-term relationships.

- Ability to: elicit cooperation from a variety of sources, inclusive of senior management.

- Ability to: deliver projects from inception to maintenance, on time and within budget.

- Ability to: manage multiple training partners, vendors and consultant relationships.

- Ability to: consult and advise leaders on learning strategies, development needs and provide solutions.

- Ability to: communicate and present information to internal and external stakeholders.

Licenses and Certifications

- None required

Strength Factor Rating - Physical Demands/Requirements

- Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

- Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

- Walking: Moving about on foot (Frequently)

- Sitting: Remaining in a seated position (Constantly)

- Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

- Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

- Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

- Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

- Climbing: Ladders, Stairs (Occasionally)

- Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

- Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

- Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

- Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

- Crawling: Moving about on the hands and arms in any direction (Occasionally)

- Reaching: Extending hands and arms in any direction (Constantly)

- Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

- Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

- Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

- Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

- Hearing: Perceiving the nature of sound by the ear (Frequently)

- Tasting/Smelling: (Occasionally)

- Near Vision: Clarity of vision at 20 inches or less (Constantly)

- Far Vision: Clarity of vision at 20 feet for more (Frequently)

- Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

- Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

- Employee is subject to inside environmental conditions

Working Conditions

- Well lighted, climate controlled areas (Constantly)

- Frequent repetitive motion (Constantly)

- CRT (Computer Monitor(s)) (Constantly)

Travel

Driving

- Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law. The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547 . Expected Salary Range

$108,000.00 - $162,000.00