Manager, Business Technology

Requisition ID # 167181

Job Category: Information Technology

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively to deliver high quality technology solutions.

Position Summary

Oversees IT solutions, development, and delivery of PG&E system applications primarily focused on Vegetation Management. Directs teams responsible for solution/portfolio strategy & planning, business architecture, requirements definition, program and project delivery & deployment, application development, testing/quality assurance, and operations & maintenance support. Ensures alignment of the IT strategy, services, investment decisions, and delivery structures and processes with the business units and enterprise IT direction and objectives.

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Pay range: $144,000.00 - $213,400.00

This position is hybrid, working from your remote office and our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

- Develops, prioritizes, coordinates and support the IT systems primarily focused on Vegetation and Work Management.

- Manages the successful implementation of new/enhanced systems on time, in scope and within budget.

- Provides and manages operational support and maintenance for system applications; may provide 24x7 support.

- Directs First and Second level help desk support for the Field Users.

- Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback and reinforcing behaviors that drive high performance.

- Act as a liaison and conduit for information flow between the department team and the rest of IT and business community, as well as with appropriate external stakeholders; manages the efficient and effective resolution of issues.

- Analyzes portfolio performance and recommends changes in investment mix to achieve goals; uses reporting tools to monitor portfolio activities, and regularly brief IT and business leaders on portfolio performance.

- Communicates and champions the requirements necessary to execute the IT portfolio.

- Conducts analyses of asset deployment, use and acquisition, and dispose of nonperforming assets; evaluates and assess risks as part of the life cycle analysis of portfolio components.

- Develops and manages service level agreements with business partners.

- Develops, prioritizes, coordinates and communicates the goals and processes necessary for implementing the portfolio and critical projects.

- Ensures compliance to Standards/regulations and governance processes.

- Ensures staff has the resources and skills needed to support all projects.

- Establishes individual and department objectives that are aligned with organization goals. Implements PG&E practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

- Manages the assessment of risks and the execution of plans to mitigate the risk.

Qualifications

Minimum:

- B.A./B.S. degree or equivalent work experience in Computer Science, Information Technology, Business Administration, Engineering, or other relevant field

- 8 years experience in IT-Information Technology

Desired:

- Master’s Degree in Business Administration or job-related discipline or equivalent experience

- Leading IT project teams or new business opportunity evaluation in a variety of environments highly desired

- Experience in operations

- Knowledge of Salesforce and GIS preferred

- Solid skills with technology solutions that streamline business processes

- IT-Information Technology Leadership experience

- Utility industry experience

- PMI-Project Management Institute PMP-Project Management Professional certification

Knowledge, Skills, Abilities

- Ability to translate complex business requirements into IT solutions

- Knowledge of line of business/industry being supported required (i.e. Gas, Electric, Customer etc.)

- Ability to estimate the financial impact of IT decisions

- Excellent analytical and technical skills

- Excellent written and verbal communication skills

- Ability to foster a work environment in which individuals collaborate in pursuit of a common mission and mutual goals

- Demonstrated ability to develop and manage to budgets

- Demonstrated ability and influence to effectively navigate complex organizational, process, technical and political challenges