Mailroom Clerk

Position summary

To receive, deliver, and process incoming and outgoing mail in a professional and timely manner with a focus on accuracy, organization, and customer service within NOV’s corporate environment.

Duties and Responsibilities

- Provide courteous, professional customer service to NOV employees and the public over-the-counter interactions, phone, and written correspondence.

- Collect, sort, open, and distribute incoming and outgoing mail and packages.

- Maintain accurate records of incoming mail and courier packages.

- Prepare mail and packages for shipment: weigh items, determine postage, complete shipping documentation, and coordinate courier pickups and deliveries.

- Resolve issues and respond to inquiries regarding incoming and outgoing courier deliveries.

- Assist the Mail Room Supervisor with scanning and coding invoices, filing, and document archiving.

- Support the Corporate Copy Center by preparing documents for scanning, printing, binding, coiling, and laminating.

Qualifications

- Ability to establish and maintain positive working relationships with co-workers, NOV employees, and external parties.

- Effective verbal communication skills, especially related to mail and customer support.

- Proficient computer skills, including use of Microsoft Office (Word, Excel).

- Ability to follow verbal and written instructions with attention to detail.

- Proficient in written and spoken English.

- Demonstrated ability to prioritize tasks and meet established deadlines.

Working Conditions

- May require occasional weekday overtime.

- Fast-paced mailroom and office support environment.

Physical Requirements

- Ability to stand for extended periods and perform repetitive tasks.

- Must be able to lift and carry packages weighing 20–25+ pounds.