Work Order Clerk

PRIMARY DUTIES & RESPONSIBILITIES

- Create, release, update, and close work orders in the ERP system.

- Manage reservations and issuing materials for work orders.

- Prepare and distribute work order packets (drawings, routings, BOMs, travelers) to the shop floor.

- Monitor work order progress and ensure documentation is updated to reflect real-time changes.

- Ensure traceability of materials and compliance with ISO/API standards.

- Review and record work order variances; support root cause investigations with Production, Manufacturing Engineering, and Material & Work Definition Specialist

- Maintain accurate labor and material postings in ERP to ensure cost tracking integrity.

- Collaborate with Warehouse and Production to resolve material or documentation issues.

- Support continuous improvement efforts to streamline work order processes.

- Escalate work order or material issues to Facility Planner or Production leadership.

- Develop and manage production schedules to meet customer demands and achieve production targets.

- Coordinate with production teams to ensure seamless workflows and address scheduling conflicts.

- Foster effective communication with internal teams, external organizations via meetings, emails, and other communication channels.

- Identify and implement opportunities for process improvements in materials and production planning.

- Provide planning-related data and variance reports as input to management reviews (GQP-01).

- Support internal audits (GQP-02) by ensuring records and traceability requirements are met.

- Initiate or support Corrective Action Requests (CARs) (GQP-03) when nonconformities in work orders or traceability are found.

- Participate in risk assessments and MOC activities (GQP-04) when changes to work order processes impact quality or delivery.

- Ensure compliance with document and record control requirements (GQP-08) when managing work order packets and records.

- Align with contingency plans for material shortages, ERP failures, or production disruptions.

- Ensure compliance with industry standards and regulatory requirements, such as ISO 9001 or OSHA guidelines.

- Adhere to all HSE and Quality policies, guidelines, and procedures.

- Ensure compliance with company standards and regulatory requirements.

Perform other duties as assigned to support operational goals.

EDUCATION & EXPERIENCE QUALIFICATIONS

- High school diploma required; Associate’s or Bachelor’s in Supply Chain, Business, or related field preferred.

- 2–5 years’ experience in work order management, production coordination, or materials control in a manufacturing environment.

- Proficiency with ERP/MRP systems (Oracle, Omega).

- Strong attention to detail and ability to maintain accurate records.

- Familiarity with ISO 9001, API, or similar compliance requirements.

- Training or certification in ISO/API-compliant systems, Lean/Six Sigma, or APICS CPIM preferred.

Experience in ISO/API/ASME-compliant environments is a plus.

TECHNICAL COMPETENCIES

- Proficient with Microsoft Office

- Basic math and writing skills.

- Ability to adapt and be cross trained to learn all job duties as required.

- Ability to work in a fast-paced environment.

- Knowledge of NOV FGS QMS procedures, including document control, corrective actions, and risk assessment.

- ERP troubleshooting skills with focus on compliance, traceability, and data integrity.

- Ability to read drawings, instructions or repair and assembly operations.

- Strong data analysis skills

PAY RANGE

- $22.43 - $23.77 per hour