Logistics/Shipping Manager

Logistics/Shipping Manager

Infinity Drain has an exciting opportunity for a Logistics Manager to join our fast-growing company. Infinity Drain is a leader in the North American plumbing industry. The successful candidate will have the opportunity to apply organizational skills to contribute to grow our company. The successful candidate is someone who finds a way to solve a problem and must live and align with our common values.

Our employees are passionate about organization and precision and we are looking for like-minded people to join our growing team. We offer benefits, and a modern work environment.

This role goes beyond day-to-day shipping supervision—requiring expertise in ERP system integration, process automation, compliance oversight, and technical problem-solving to ensure operational accuracy, cost control, and on-time delivery. The Logistics Manager will oversee a team of shippers and work cross-functionally with production, customer service, and finance teams to implement scalable workflows, maintain compliance, and continuously improve logistics performance.

Qualifications:

· Experience in freight cost negotiation and vendor performance management.

· 5+ years of experience in shipping, logistics, or supply chain management, preferably in a manufacturing or distribution environment.

· Proven ERP experience (e.g., NetSuite, or equivalent) with the ability to create workflows, troubleshoot, and train staff.

· Strong knowledge of domestic and international shipping processes, including LTL, freight forwarding, customs documentation, and dangerous goods handling.

· Proficiency in Microsoft Office Suite and comfort with technical troubleshooting.

· Demonstrated leadership and team-management skills.

· Strong problem-solving abilities and attention to detail.

· Familiarity with continuous improvement methodologies (Lean, Six Sigma).

· Background in process automation and systems optimization.

While also directly interacting with our packing and production departments, this individual will primarily be responsible for overseeing the work of a team of shippers. Job Duties include:

1. Shipping & Logistics Operations

· Direct and oversee daily shipping activities across Ground, LTL, Freight, and Express carriers, ensuring compliance with regulations and company policies.

· Select and negotiate optimal transportation methods, balancing cost, speed, and reliability.

· Oversee pallet/crate construction to meet shipping safety standards and product protection requirements.

· Manage Will Call orders, ensuring timely readiness and excellent customer experience.

2. ERP & Systems Integration

· Lead shipping operations within the company ERP system, ensuring accurate data entry, workflow mapping, and integration with order fulfillment, finance, and inventory modules.

· Collaborate with IT to automate recurring shipping workflows, improve tracking visibility, and reduce errors.

· Maintain and document ERP procedures related to shipping, returns, and compliance.

3. Compliance & Quality Control

· Ensure all shipments—domestic and international—comply with applicable carrier, customs, and dangerous goods regulations.

· Oversee Return Goods Authorization (RGA) inspections, maintaining adherence to company quality standards.

· Maintain readiness for audits through accurate record-keeping of shipments, tracking data, and costs.

4. Process Improvement & Reporting

· Conduct periodic audits of shipping operations to identify inefficiencies and implement improvements.

· Develop and maintain KPIs for shipping accuracy, cost per shipment, on-time delivery, and claims resolution.

· Prepare activity and cost reports for senior management, recommending alternatives to reduce expense and increase efficiency.

5. Leadership & Cross-Functional Collaboration

· Lead, train, and develop the shipping team, fostering a culture of accountability and problem-solving.

· Coordinate with production to align shipping schedules with manufacturing output.

· Partner with sales and customer service to ensure proactive communication on shipment status, delays, and special handling needs.

· Support trade show logistics, ensuring timely delivery and return of materials.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

- 401(k)

- Dental insurance

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

People with a criminal record are encouraged to apply

Experience:

- Shipping: 3 years (Required)

Language:

- English (Required)

Ability to Commute:

- Amityville, NY 11701 (Required)

Ability to Relocate:

- Amityville, NY 11701: Relocate before starting work (Required)

Work Location: In person