Learning and Development Specialist

Overview

The Learning and Development Specialist designs, develops, and delivers effective employee training programs for all divisions of MFA Oil Company. Responsibilities include creating content for the learning management systems (LMS), facilitating instructor-led sessions, producing multimedia materials, and coordinating both internal and external training activities.

MFA Oil Company is an Equal Opportunity/Drug Free Employer.

Responsibilities

- Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to create and design instructor-led training sessions as well as learning content for the learning management system (LMS)

- Produce digital media (video, audio, photo, graphic design, etc.) for assigned projects

- Attend corporate meetings, training, and events to capture photographs and video recordings

- Facilitate instructor-led training throughout the organization.

- Work with the HRIS learning management system administrator in the management of the LMS, including troubleshooting LMS issues, maintaining data integrity and security and keeping assignments and reports current

- Research, write, and/or edit training materials for new concepts

- Meet regularly with division managers to assess training needs regarding changes in policies, procedures, regulations, and technologies and develop the training materials requested

- Coordinate logistics for vendor and internal training including and not limited to scheduling conference rooms, having materials prepared, checking technical specs, etc.

- Proactively review and update previously created training materials to ensure they are current and meet the needs of internal clients

- Use LMS reporting features to analyze training attendance and success and communicate information to management.

- All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Job Requirements

- Bachelor’s degree in education, communication, journalism, graphic design, multimedia, or related field OR 4 years of previous work experience in related field(s)

- High school diploma or equivalent

- Experience facilitating instructor-led training or delivering instruction

- Experience designing and developing training programs or materials

- Experience with e-learning authoring tools such as Articulate Storyline

- Experience with video/audio equipment, graphics, web production and editing tools including but not limited to Adobe Creative Suite

- Strong attention to detail

- Ability to act independently to achieve needed results

- Excellent interpersonal, presentation, and verbal and written communication skills

- Ability to quickly learn and implement new and complex ideas, relay those concepts to others, and apply appropriately

- Ability to manage multiple projects simultaneously, adhering to timelines, coordinating with project teams and stakeholders

- Occasional travel within the state or region may be required for this position. Some overnight stays may be necessary

- Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors

- Ability to meet company requirements including successful pre-employment drug screening and criminal background check

- Legal authorization to work in the United States

Preferred Skills

- Experience using or administering a Learning Management System (LMS)

- Strong eye for visual and professional appeal, imparting creativity to build engaging courseware

- Experience in both Mac/PC environments

- Navigates ambiguity and changing priorities successfully

About Mfa Oil Company

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

Benefits

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.

- Put Customers First

- Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with.

- Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services.

- Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.

- Be Tenacious

- Give Your Best – Always give your best effort and seek to improve every day.

- Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”

- Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.

- Lead by Example

- Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction.

- Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company.

- Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT

We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.