Trans Mountain

Lead, Quality Management

Calgary, AB

full_time

About This Job

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

As the Lead, Quality Management with Trans Mountain, you’ll be part of a dynamic and fast-paced team in our Project Management Office.

The Lead, Quality Management develops and enforces quality management requirements, ensuring project deliverables meet established standards through structured planning, audits, and compliance checks. This role leads training initiatives related to quality standards and requirements, monitors quality performance metrics, and implements corrective actions to drive continuous improvement and maintain stakeholder satisfaction.

This role is classified as “Office First” under the company’s Where We Work policy, and the successful incumbent will work full-time out of the company’s Calgary office. This position reports to the Director, Project Management Office (PMO).

Key Responsibilities

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Establishes and enforces quality management governance by implementing standardized inspection protocols, audit procedures, and compliance checks to ensure adherence to established quality standards.

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Conducts training sessions on quality standards, inspection methodologies, and corrective action protocols, ensuring all team members are proficient in upholding and applying quality requirements effectively.

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Regularly reviews and updates Trans Mountain’s quality standards and processes by analyzing audit findings, stakeholder feedback, and industry best practices, ensuring continuous improvement and alignment with evolving quality benchmarks.

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Oversees and evaluates quality assurance and control procedures from contractors and vendors involved in capital projects to ensure adherence to Trans Mountain’s established standards and requirements, implementing corrective actions as necessary to maintain compliance and drive continuous improvement.

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Develops and implements performance metrics aligned with Trans Mountain’s quality objectives, establishing data collection methodologies and establishing baseline measurements.

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Regularly monitors and analyzes performance data to identify trends, assess compliance, and inform continuous improvement initiatives.

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Collaborates with stakeholders to gather feedback and proposes actionable solutions to enhance quality performance.

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Supports project and program execution by developing tailored quality plans aligned with specific project requirements.

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Facilitates the timely resolution of quality issues through corrective and preventive actions and managing non-conformities by conducting root cause analyses to address recurring problems and implement sustainable improvements.

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Establishes and implements a comprehensive quality management framework, defining and enforcing standards for quality assurance and control to ensure consistent and efficient project delivery.

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Provides updates to leadership, clients, and teams on quality-related matters.

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Collaborates with project managers to define quality objectives, monitor progress, and optimize workflows.

Qualifications And Professional Experience

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Minimum requirement: community college diploma. A bachelor’s or master’s degree in Engineering, Business Management, or Quality Assurance with Project Management will be considered strong assets. Equivalent combinations of technical certifications and extensive related experience will also be considered.

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Minimum 10 years of relevant experience.

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A minimum of 6 to 9 years of quality and project management experience, with some large project ($100M) experience preferred.

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Certificate in PMP, ASQ CMQ/OE, or ISO 9001, along with experience in engineering, business management, or technical fields is preferred.

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Indirect leadership, organization, and communication skills suitable for leading a multi-disciplinary team and collaborating with many stakeholders.

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Experience in developing and implementing a quality management framework and compliance measures.

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Proven project planning and management skills over a range of project sizes and complexities.

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Good understanding of project risk management and process improvement.

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Basic understanding of interactions with regulators, other government agencies, indigenous communities, landowners, and other external stakeholders.

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Strong problem-solving abilities and sound decision-making skills.

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Exceptional analytical and prioritization skills.

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Thrives under pressure, adept at managing strict deadlines and shifting priorities.

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Critical focus on accuracy and detail and work efficiently in a time-conscious and time-effective manner in a high-paced, agile, dynamic and multi-task environment.

Other Requirements And Information

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Will need to provide support outside of regular business hours and/or on the weekend.

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Travel to work sites is required (10-20%).

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity We offer:

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Valuable experience providing opportunity for professional development and career advancement;

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An opportunity to engage with and learn from some of the most talented and experienced people in the business;

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Competitive compensation;

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Comprehensive benefits programs including flexible benefits, pension and savings plans;

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A place to share a sense of purpose and build relationships;

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Meaningful work that makes a difference;

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An opportunity within the Canadian energy industry.

We value:

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The health, safety and wellness of everyone working in our company;

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Meaningful participation from Indigenous and local communities;

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The commitment and resilience of our people;

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Collaboration and achieving success together.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA) Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.

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