Lead Customer Service Representative HVAC / Plumbing

Job Title: Lead Customer Service Representative (Lead CSR)

Job Summary:

We're seeking an experienced and results-driven Lead CSR to join our plumbing and HVAC call center team! As a Lead CSR, you'll oversee daily call center operations, coach and mentor CSRs, and ensure exceptional customer service. If you have a passion for customer service, leadership, and the plumbing and HVAC industry, we'd love to hear from you!

Key Responsibilities:

Requirements:

What We Offer:

If you're a motivated and customer-focused leader with a passion for the plumbing and HVAC industry, apply now!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

Shift:

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Day shift

Experience:

Ability to Commute:

Ability to Relocate:

Work Location: In person