IT Systems Analyst I

Our Story

Most people like to be a member of a family and a part of the team. Here at JS West that is exactly what you’ll experience. JS West & Companies is all about family. We’re family owned and operated and have been for more than a century. Our whole philosophy of business embraces the bonds, trust and loyalty found in the family unit and extends to our family of employees, customers and community.

Summary: The IT Systems Analyst I serves as the subject matter expert for assigned IT systems that are crucial to JS West’s operations. This role is responsible for implementing new features, performing upgrades, identifying and recommending improvements, and providing tier-2 support to assigned systems.

Essential Duties and Responsibilities:

General

1. Maintain Subject Matter Expert (SME) level understanding of responsible systems.

2. Troubleshoot and resolve escalated support requests within the parameters of the Service-Level Agreement (SLA).

3. Identify and recommend opportunities for new features or expansion of systems into new areas of the business.

4. Maintain and refine system documentation.

5. Maintain a spirit of innovation, excellence, and iterative improvement.

Data Analytics Assignment

1. Produce reports, charts, dashboards, and maps for established Key Performance Indicators (KPIs).

2. Work closely with Business Analyst(s) and other stakeholders to identify new KPIs that support business objectives.

3. Maintain existing analytical systems, databases, and ETL jobs.

4. Recommend opportunities to expand existing data warehousing efforts to meet evolving analytical needs.

5. Produce ad-hoc reports for key stakeholders utilizing any available tools.

Knowledge, Skills and Abilities

General

1. Solid background in Information Technology systems and their roles in a corporate environment.

2. Strong analytical skills.

3. Ability to prioritize workload effectively.

4. Comfortable taking on complex tasks and ensuring their effective completion.

5. Familiarity creating and maintaining SQL queries, procedures, and statements.

6. Strong written and verbal communication skills.

7. Experience in MS SQL Server and PostgreSQL database management systems.

Data Analytics Assignment

1. Extensive experience with data visualization tools such as Tableau, Superset, or the like.

2. Ability to maintain, design, and implement data warehousing components such as database design and extract-transform- load (ETL) operations.

3. Basic experience understanding Geographical Information System (GIS) concepts (features, maps, coordinate systems).

4. Python or R experience a plus.

Job Prerequisites and Credentials:

1. High School Diploma

2. Must have a valid driver’s license.

3. Bachelor’s degree in computer science or related field AND one (1) year of experience in systems administration, systems engineering, data analytics, or adjacent fields OR three (3) years of experience in system administration, systems engineering, data analytics, or adjacent fields.

4. Ability to lift 40 pounds.

Work Environment and Special requirements:

1. Occasional work in dusty environments

2. Occasional work in loud environments

Salary: $68,640 - $85,280 ($33/hr. - $41/hr.)

Job Type: Full-time

Pay: $33.00 - $41.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Employee discount

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

- Vision insurance

Work Location: In person