IT Business Analyst

The Dolese Promise is built on a foundation of integrity driven by our passion for quality, safety, and reliability. We are one of Oklahoma's most respected employee-owned companies because of our people and our values. We strongly believe in positively impacting our communities through our products, our actions, and our financial support.

Being a part of the Dolese team affords a unique opportunity to join an organization that rewards its owners through profit sharing. Our employees are one of our most important resources, which is why we promise to deliver.

Dolese Delivers:

- Stable Foundation

- Treat with Respect

- Safe Environments

- Employee Focus

JOB SUMMARY

The IT Business Analyst is responsible for expediting assigned projects by serving as a liaison between users, developers, and/or vendors. This position will set and communicate project goals and evaluate and refine results to meet user requirements.

KEY RESPONSIBILITIES/ESSENTIALFUNCTIONS

- Partner with management and staff to conduct needs assessments, gather system requirements, and identify application solutions completeness

- Utilize a structured documentation approach and appropriate diagramming to research, analyze, and document business processes and systems

- Coordinate with business users to understand the needs to be supported by the information systems and technology to facilitate the implementation of new or improved business processes

- Leverage project management tools to document, track, and report on project progress and outcomes to facilitate overall planning

- Contribute to the overall strategic vision of the organization and integrate a broad range of ideas regarding system requirements

- Plan and lead meetings with project team members, business partners, and vendors

- Work effectively within a team-oriented environment

- Maintain a customer-focused attitude

- Other duties and responsibilities may be assigned on a temporary or permanent basis as needed

QUALIFICATIONS

Education & Experience

- High school diploma or equivalent required

- Bachelor’s degree in Information Technology, Business, or a related field preferred

- Some experience supporting business applications in an IT or operational role required

- Experience working closely on projects specific to the technology space preferred

Knowledge, Skills & Abilities

- Ability to conduct cost/benefit analysis and develop business cases

- Ability to establish clear and concise objectives, assign appropriate priorities, manage tasks and timelines, and facilitate communication

- General knowledge of project management methodologies

- Good attention to detail and works well under pressure

- Ability to track, manage, and ensure tasks are completed in a timely manner

- Must possess good analytical and problem-solving skills

- Demonstrates time-management skills, organizational skills and prioritization of tasks

- Ability to effectively communicate with key stakeholders

- Working knowledge of supported business areas to help align Information Technology solutions with our business needs by identifying and addressing gaps

- Ability to be proactive and independent, and to be interdependent on the team

- Skilled in multitasking and providing quality support to the business community

- Must possess and maintain a valid driver’s license with good driving record

- Ability to travel to various field locations for work purposes

- Willingness to work early mornings, nights, and weekends as needed

PHYSICAL REQUIREMENTS

- Lift, push, or pull objects of various dimensions up to 30 lbs. of weight occasionally

- Ability to perform 80% sedentary work and tolerate prolonged standing/sitting/walking

- Ability to repeatedly balance, bend from the trunk, crawl, kneel, push and pull objects

- Ability to use hands and fingers to handle or feel

- Ability to verbally communicate, hear, and see

EEO Statement:

We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, genetics, marital or protected veteran status. Dolese provides 'reasonable accommodations' to qualified individuals with disabilities in accordance with the American with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation in order to complete the application process please contact the Human Resources Director.