Denver Water

IT Infrastructure Tech.

Denver, CO

Full-time

About This Job

Position Summary

Under general supervision, perform technical related duties to execute the installation, maintenance and/or support of enterprise hardware and software for PCs, network equipment, telecom equipment, servers, printers and other associated peripherals. Prepare administrative reports and recordkeeping on technology related projects or functions.

Essential Duties And Responsibilities

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Provide support and training for technical staff and clients in the understanding and use of client infrastructure hardware and software.

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Manage, upgrade, and maintain Hyper-V virtual environment. Perform Microsoft Active Group Policy and directory administration.

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Create and execute comprehensive test plans for upgrades and implementations.

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Manage System Center Configuration Manager server; monitor status reports for site errors, monitor deployment statuses, and update/build new inventories.

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Research hardware/software technical problems and trends at an enterprise level.

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Create and manage end-user profiles to support file, printer, and application access in a secure, client friendly manner across all device types including mobile devices used outside of the internal network.

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Identify opportunities and recommends solutions for improving service efficiencies and effectiveness.

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Implement operational and technical security controls; and adhering to organizational security policies and procedures.

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Maintain baseline system security according to organizational policies.

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Provide proactive guidance, support and training to personnel.

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Prepare for and perform IT and/or ICS cyber incident response as required

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On-call rotation.

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Perform related work as required.

IT Infrastructure Tech.

About This Job

Position Summary

Essential Duties And Responsibilities

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