IT Endpoint Engineer

Description

Ascent Resources is seeking an experienced IT Endpoint Engineer. This position is located in Oklahoma City, OK and will report to the Director – IT Infrastructure.

This role is responsible for managing and supporting endpoint devices across the organization including desktops, laptops, and mobile devices. The ideal candidate will have experience with Microsoft Intune, software packaging and deployment, Windows update management, vulnerability management, and Audio-Visual (AV) support for conference rooms. This position requires strong problem-solving skills and a customer-focused approach.

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Endpoint Management:

+ Administer Microsoft Intune for policy management, device provisioning, and compliance of PCs and mobile devices + Deploy and maintain endpoint configurations and security baselines

+ Develop, test, and deploy application packages using tools such as Intune and Automox + Maintain software catalog and version control

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Windows Update Management:

+ Manage and monitor Windows Update deployments using Intune + Ensure timely patching and compliance across all supported devices

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Vulnerability Management:

+ Participate in the identification, assessment, and remediation of endpoint vulnerabilities + Collaborate with the Security team to apply security patches and configuration changes + Monitor vulnerability reports and assist with endpoint hardening initiatives

+ Provide hands-on and remote support for AV systems in conference rooms + Troubleshoot and maintain video conferencing hardware and software (Q-Sys, Yealink)

+ Serve as an escalation point for complex technical issues from Level 1 and Level 2 support teams + Analyze and resolve advanced endpoint, application, and system issues

Knowledge, Skills & Abilities

Minimum Requirements:

Preferred:

Education & Work Experience Required Minimum Requirements:

Preferred:

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Ascent Benefits

Ascent Resources provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ascent complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.