IT Coordinator

About Us

Established in 1993, Power Engineering Services, a Quanta Services, Inc. (NYSE:PWR) company, is a technical service organization specializing in commissioning, start up, and maintenance testing for utilities, industrial, governmental and commercial clients. We are in Converse, TX with clients throughout the United States as well as internationally.

PES performs electrical system analyses, along with acceptance and maintenance testing of electrical distributions. Our professional staff has contributed to the successful completion of major generation, distribution, and commercial projects throughout the world.

Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.

About This Role

Power Engineering Services (PES), a Quanta Services company, is seeking an IT Coordinator to join our growing team. The ideal candidate will assist with hardware setup / configuration, troubleshooting, and replacement.

The IT Coordinator will also be responsible for deploying build images and software to laptops and desktops using SCCM. This role involves providing end-user support, including moves, transfers, new hires, and interacting with VIP users.

This position is located in Converse, TX.

What You'll Do

- Hardware setup / configuration, troubleshooting, and replacement.

- Deploying build images and software using SCCM.

- End-user support, including moves, transfers, new hires, and VIP users.

- Printer support and installation, basic network connectivity troubleshooting.

- Inventory management and asset commissioning / decommissioning.

- Troubleshooting and performing break-fix issues for desktops, laptops, accessories, and mobile devices.

- VPN connectivity / installations and IMAC software / hardware requests.

- Assets management and telephony services support.

- Antivirus management and Citrix installation troubleshooting.

- Veeam backup knowledge or similar

- Mobile device management (MDM) for IOS and android devices.

- Utilization of tools such as Teams, SCCM, RDP, Active Directory, and Webex.

What You'll Bring

- Associate or Bachelor's degree in Information Technology, Information Systems, or a related field preferred; Minimum of High School Diploma OR GED equivalent

- Certifications such as CompTIA A+, CompTIA Network+, or Security+ or similar, are a plus but not required. - Minimum 3+ years of experience in IT coordination, IT support, or IT operations role preferred

- Experience coordinating IT projects or initiatives with Proficiency using IT support tools such as Jira or similar ticketing systems

- Experience with VPN connectivity, antivirus management, Citrix installation troubleshooting, application / database installation, backup tape management, mobile device management (MDM), and telephony services are beneficial.

- Experience with desktop and mobile operating systems (Windows, macOS, iOS/Android).

- Basic understanding of networking concepts, cloud services, and SaaS tools

- Familiarity with firewall configuration and security protocols.

- Excellent communication skills with the ability to explain technical concepts to non-technical users.

What You'll Get

As a Quanta Services employee, we offer a wide range of benefits to fit your needs.

- 401(k) with immediate matching and vesting

- Fully comprehensive benefits packages; Medical, Dental, Vision

- Your choice of PPO, HSA, FSA

- Short term and long term benefits

- Employee discounts on consumer goods

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.